Junior Account Manager

Outreach Management; Vaughan; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading marketing firm in Vaughan is seeking an Entry Level Junior Account Manager to join their team. This role involves managing marketing campaigns, providing excellent customer service, and leading a team to meet sales goals. The ideal candidate is self-motivated, has strong communication skills, and holds a high school diploma. Training is provided to develop candidates into long-term career opportunities.

Qualifications

• Top tier customer service/sales representative in a fast-paced environment.
• Effective communication with customers about complex situations.
• Self-motivated and self-directed.

Responsibilities

• Create great customer and employee experiences.
• Deliver excellent customer service and professionalism.
• Lead team performance to meet and exceed sales goals.

Skills

Customer service

Sales

Effective communication

Problem-solving

Bilingualism

Education

High school diploma / GED

Job description

Overview

We are seeking an Entry Level Junior Account Manager to join our marketing team. You will be vital in managing marketing campaigns for our clients, assisting in the development of promotional launches, as well as onboarding new acquisitions.

Outreach Management is one of the fastest and most successful marketing and advertising firms in the area and we are currently going through a nationwide expansion. We are hiring entry-level and experienced public relations, marketing, and sales representatives. Our firm provides exceptional customer service and continually develops new marketing campaigns for our high-profile clients that deal with mainly the entertainment and electronics industries.

Responsibilities

• Combine your people and operational skills to create great customer and employee experiences.
• Be the go-to example of excellent customer service, professionalism, and courtesy.
• Lead your team in delivering the ultimate customer experience by solving customer issues and jumping in to help with transactions.
• Drive your team’s performance, including meeting and exceeding sales goals.
• Inspire your team with training and coaching.
• Identify skills gaps, then create and implement development plans.

Training and Opportunities

Experience is Not Necessary - We Provide Full One on One Training

These Positions are Entry Level - We Wish to Develop Them into Career Opportunities

Requirements

• Top tier customer service/sales representative who has worked in a fast-paced environment.
• Ability to effectively communicate with customers about complex situations.
• Bilingual is a plus!
• Effective listening skills and the ability to problem-solve.
• Individuals who are comfortable selling as well as teaching, helping your team members out as needed.
• High school diploma / GED
• Self-motivated and self-directed, and can adhere to a tightly structured customer training program

Persons with Experience in the following areas should apply:

• Account Management, Agency Management, Brand Management, Campaign Management, Channel Management, Client Management, Consumer Relationship Management, Customer Relationship Management, Product Management, Relationship Management, Talent Management, Community Management, Business Management

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