Jasper Park Lodge Assistant Laundry Manager Alberta

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 40,000 - 50,000; Full time

Job summary

A luxury hotel in the Canadian Rockies is seeking an Assistant Laundry Manager. This role involves supporting the Laundry Manager in oversight of laundry operations, training staff, and ensuring exceptional guest service. The ideal candidate will have supervisory experience and strong problem-solving skills. Flexible hours are required. Competitive perks and career development opportunities included.

Benefits

Subsidized staff accommodation assistance

One complimentary meal per shift

Employee travel program discounts

Wellness platform for mental health

Discounts at food & beverage outlets

Qualifications

• Previous supervisory experience required.
• Experience in laundry operations is an asset.
• Valid Alberta driver’s licence required.

Responsibilities

• Support the Laundry Manager in overseeing laundry operations.
• Train and supervise all employees within the Laundry/Valet department.
• Monitor health and safety regulations.

Skills

Supervisory experience

Strong problem-solving skills

Excellent communication skills

Interpersonal skills

Job description

Jasper Park Lodge Assistant Laundry Manager

Location: Jasper, Alberta

Employment Type: Permanent, Full-time

Company Description: Experience luxury, adventure, and the great outdoors at Fairmont Jasper Park Lodge—where the stunning Canadian Rockies are your backyard. Our property offers world‑class hospitality and endless opportunities to explore.

Job Description

As the Assistant Laundry Manager you will support the Laundry Manager in overseeing the hotel’s laundry operations, ensuring exceptional standards for our guests.

Responsibilities

• Consistently offer professional, engaging, and friendly service.
• Follow departmental policies, procedures, and service standards.
• Maintain the upkeep, cleanliness, and maintenance of all Laundry/Valet areas.
• Train and supervise all employees within the Laundry/Valet department.
• Work daily with employees to upgrade skills and decision making.
• Monitor health and safety regulations, including WHIMS training.
• Support hotel committees and ensure equipment is maintained and operational.
• Handle general office administration: contracts, payroll, scheduling, ordering supplies and inventory control.
• Conduct performance evaluations of Laundry/Valet staff.
• Lead monthly communication meetings and follow up on action items.
• Coordinate stocking and maintenance of food & beverage, housekeeping and linen closets.
• Address guest requests promptly.
• Assume operations in the absence of the Laundry Manager.
• Adhere to hotel vehicle handling and safety policies when driving hotel or guest vehicles.
• Perform other duties as assigned.

Qualifications

• Previous supervisory experience required.
• Experience in laundry operations is an asset.
• Valid Alberta driver’s licence required; ability to drive a standard vehicle is an asset.
• Ability to work flexible hours over a 24‑hour period.
• Strong problem‑solving skills and independent decision making.
• Good physical condition, excellent communication and organizational skills.
• Strong interpersonal skills and ability to thrive under pressure in a fast‑paced environment.
• Team‑player qualities and minimum supervisory responsibilities.
• Calm, courteous approach to guest needs at all times.

Additional Information

Visa Requirements: Must be legally eligible to work in Canada. The hotel cannot assist with Canadian work authorization.

Job Perks & Benefits

• Subsidized staff accommodation assistance.
• One complimentary meal per shift in the staff cafeteria.
• Employee travel program discounts on room rates and food & beverage at Fairmont & Accor properties worldwide.
• Access to the Mountain Explorer Travel Program—exclusive room rates for colleagues, including 50% off all food & beverage when staying at Fairmont Resorts in Banff, Lake Louise & Whistler (subject to availability).
• Comprehensive wellness platform for employee mental health.
• Discounts at Food & Beverage outlets, Fitness Centre, and the Fairmont Jasper Park Lodge Golf Course.
• Automatic addition to the resort’s Colleague Lifestyle Program, providing staff activities and events.
• Opportunities for career development within Fairmont Jasper Park Lodge and over 5,000 Accor properties.
• Accommodation for reasonable accommodations through the application or recruitment process; contact [e-mail] for assistance.