IT Systems Administrator & Security Champion

Vital Bio; Oakville; On-site; CAD 70,000 - 90,000; Full time

Job summary

A healthcare technology company in Oakville, Ontario, is seeking a customer-focused IT support professional. The ideal candidate will possess 3-5 years of experience in hands-on IT support and systems administration. Responsibilities include troubleshooting, managing IT systems, and providing friendly IT support to multiple offices. The role offers competitive compensation, ranging from $70,000 to $90,000 CAD, and the opportunity to work in a mission-driven organization committed to healthcare innovation.

Benefits

Hands-on projects

Best-in-class technology

Professional growth opportunities

Qualifications

• 3-5+ years of hands-on IT support or systems administration experience.
• Strong expertise in managing and troubleshooting Windows and macOS systems.
• Solid understanding of networking fundamentals and installations.
• Proficient with asset management tools, including device provisioning.
• Ability to diagnose, prioritize, and resolve IT issues.

Responsibilities

• Provide responsive IT support for employees across multiple offices.
• Manage identity and access platforms ensuring proper permissions.
• Administer and maintain on-prem and cloud systems.
• Support collaboration tools and troubleshoot hardware and software issues.
• Implement and monitor security controls.

Skills

Customer-focused IT support

Troubleshooting

Process optimization

Communication skills

Collaboration

Tools

MDM suites

Windows

macOS

Linux

Google Workspace

AWS

Networking tools

Jira

Slack

Job description

A healthcare technology company in Oakville, Ontario, is seeking a customer-focused IT support professional. The ideal candidate will possess 3-5 years of experience in hands-on IT support and systems administration. Responsibilities include troubleshooting, managing IT systems, and providing friendly IT support to multiple offices. The role offers competitive compensation, ranging from $70,000 to $90,000 CAD, and the opportunity to work in a mission-driven organization committed to healthcare innovation.