IT Support Person

Redhead Equipment; Regina; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading equipment supplier in Regina is seeking a Junior IT Support person to join their Information Technology team. The role includes deploying new computers, administering end-user accounts, and resolving IT issues. Ideal candidates should have strong problem-solving skills, a commitment to customer service, and a willingness to learn. Ongoing training and a competitive compensation package are offered in a positive work environment.

Benefits

Ongoing training opportunities

Industry-leading compensation package

Positive and safe work environment

Qualifications

• Reliable, punctual, and accountable.
• Demonstrably strong background and aptitude with various technologies.

Responsibilities

• Deploy new computers and transfer programs and data.
• Administer end-user accounts.
• Handle help desk requests and provide IT support.
• Collaborate with other IT staff.

Skills

Problem-solving skills

Attention to detail

Excellent organization skills

Communication skills

Customer service orientation

Ability and enthusiasm to learn new technologies

Job description

At Redhead Equipment, we do “Whatever It Takes” to meet the needs of our customers and have been doing so for 75 years. We deliver the most dependable brands of agricultural, truck, and construction equipment across 10 locations in Saskatchewan.

We have a new Junior opportunity available for an IT Support person to join our Information Technology team at our Head Office located in Regina, Saskatchewan.

Duties will include, but not be limited to :

• Primary focus will be on the deployment of new computers and transferring of programs and data from old systems to new.
• Some administration of end-user accounts.
• Handling help desk requests, including documenting user inquiries and providing support to resolve end-user IT issues via phone, email, or in-person.
• Collaborate with other IT staff.
• Other duties as assigned.

The qualified candidate will possess the following qualities :

• Strong problem-solving skills, attention to detail, excellent organization, and communication skills.
• A commitment to superior customer service, enthusiasm for learning new skills and technologies.
• Reliable, punctual, and accountable.
• Demonstrably strong background and aptitude with a wide variety of technologies.

Redhead Equipment offers ongoing training opportunities, an industry-leading compensation package, and a positive, safe work environment.

Diversity and inclusion are an important priority for Redhead Equipment. We are committed to selections based on merit and encourage the full participation of diversity groups.