IT & Sales Ops Leader: Systems, Dashboards & Data

Food For Good Inc.; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

A non-profit organization in Toronto is seeking an IT & Sales Operations Manager to lead technology initiatives and streamline operations. This role combines IT project management with hands-on field coordination for impact in local communities. Candidates should have a post-secondary diploma in IT or related fields, strong skills in CRM management and workflow automation. Access to a personal vehicle is required for travel. A unique chance to improve efficiency and contribute to positive community change.

Qualifications

• Experience managing CRM systems like Salesforce.
• Strong knowledge of workflow automation tools.
• Familiarity with project management platforms like Jira.
• Skilled in data analysis using Google Sheets and Power BI.
• Commitment to maintaining data accuracy.

Responsibilities

• Lead IT projects to enhance internal tools and systems.
• Build dashboards and optimize CRM processes.
• Coordinate small project teams and manage timelines.
• Maintain data quality across platforms.
• Assist with school/vendor onboarding and training.

Skills

CRM management

Data analysis

Workflow automation

Project management

Communication

Organizational skills

Adaptability

Attention to detail

Education

Post-secondary diploma or degree in IT, Business, Operations

Tools

Salesforce

Google Sheets

Power BI

Jira

Notion

Job description

A non-profit organization in Toronto is seeking an IT & Sales Operations Manager to lead technology initiatives and streamline operations. This role combines IT project management with hands-on field coordination for impact in local communities. Candidates should have a post-secondary diploma in IT or related fields, strong skills in CRM management and workflow automation. Access to a personal vehicle is required for travel. A unique chance to improve efficiency and contribute to positive community change.