Intermediate Observability & Monitoring Analyst - Calgary

WestJet; Calgary; On-site; CAD 75,000 - 95,000; Full time

Job summary

A leading Canadian airline is seeking an Intermediate Analyst to support the Enterprise Monitoring team in Calgary. This role involves administration of monitoring technologies and service improvement initiatives, requiring a Bachelor's degree and significant experience with Observability platforms. Candidates should have strong incident management skills and be comfortable in a collaborative environment. Opportunities for travel privileges and a competitive benefits package are included.

Benefits

Competitive total rewards package

Travel privileges for you and your family

Flexible savings and benefit programs

Qualifications

• 5+ years in administration of monitoring platforms for an enterprise technology department.
• Hands-on experience with designing monitoring solutions for infrastructure and applications.
• Understanding and experience with automation techniques and tools.

Responsibilities

• Administration of relevant technology within the operational team including Solarwinds Orion and Splunk.
• Support existing monitoring of over 600 applications.
• Lead in change, incident, and problem management tasks.

Skills

Strong working knowledge of Observability platforms

Incident and problem management skills

Excellent time management skills

Ability to determine root cause from outcomes

Education

Bachelor's degree in Technical Field

Tools

Solarwinds Orion

Splunk

Job description

A leading Canadian airline is seeking an Intermediate Analyst to support the Enterprise Monitoring team in Calgary. This role involves administration of monitoring technologies and service improvement initiatives, requiring a Bachelor's degree and significant experience with Observability platforms. Candidates should have strong incident management skills and be comfortable in a collaborative environment. Opportunities for travel privileges and a competitive benefits package are included.