Insurance Advisor - Red Deer

AMA - Alberta Motor Association; Red Deer; On-site; CAD 40,000 - 60,000; Full time

Job summary

A leading insurance agency is seeking a passionate customer service professional to join their in-office team in Red Deer. The successful candidate will help clients identify their insurance needs, offering peace of mind through excellent service. With ample opportunities for training, career advancement, and a culture that prioritizes work-life balance, this role is perfect for those looking to grow in the insurance field.

Benefits

Competitive salary with commission opportunities

Customizable benefits and outstanding Retirement Savings Program

Paid vacation and other paid time off

Paid training and career development opportunities

Great discounts on AMA services

Qualifications

• At least 6 months of sales and/or customer service experience required.
• Experience in a call center, retail, or financial services is a strong asset.
• General Insurance Certificate of Authority Level 1 required, training provided.

Responsibilities

• Help clients identify their insurance needs and advise on products.
• Proactively follow up on leads and client inquiries to drive new business.
• Deliver a TYLF experience in all client interactions.

Skills

Customer Service

Sales

Communication

Organization

Education

High School Diploma

Post-secondary Education or CIP Designation

Job description

A customer service JOB THAT opens doors

Location: Red Deer, in-office

Seeking a career full of new challenges and opportunities to grow? This could be the fresh start you’re looking for!

You’re already a sales superstar and customer service wiz, but you’re looking for a little more. Bring your skills to the world of insurance and know that every day you’ll be offering Albertans peace of mind and helping protect what’s important to them.

Prior insurance experience is an asset, but cultural fit is key, so we’re willing to cover the cost of your licensing and provide lots of in-house training to set you up for success.

What Moves You

• You’re the ultimate people-person who’s great at making connections.
• You enjoy the thrill of a sale, working towards goals and hitting targets.
• You’re passionate about finding the right solutions to fit client needs.
• You genuinely care about helping others and providing outstanding customer service.
• You get that even the smallest detail can make a huge difference in someone’s life.
• You’re ultra-organized and always on time because you know it’s important to clients.
• You want a career that will allow you to grow.
  
  

What You’ll Do

• Report to Manager, Insurance Agency.
• Help clients identify their insurance needs and advise on products and coverages.
• Effectively articulate the value of our products and explain pricing in a simple, empathetic, and professional manner.
• Support existing clients with questions and updates to their policies.
• Proactively follow up on leads and client inquiries to drive new business.
• Build relationships with clients to stay informed of their ever-changing needs and retain their business.
• Deliver a TYLF (treat you like family) experience in all interactions with clients and co-workers.
  
  

What You’ve Done

• You have a high school diploma or equivalent (bonus points for related post-secondary education and/or industry certifications like a CIP designation).
• You have at least 6 months of sales and/or customer service experience (even better if it’s insurance-related). Experience in a call center, retail, or financial services is a strong asset.
• This position requires a General Insurance Certificate of Authority Level 1. But don’t worry! If you don’t already have one, we’ll help you earn one and support you with in-house training. See what’s involved.
  
  

What You'll Get

• A competitive salary with commission opportunities, customizable benefits and an outstanding Retirement Savings Program.
• A commission structure that rewards your efforts, with strong earning potential as you build relationships, provide expert advice, and help clients protect what matters most.
• Great discounts on AMA services including memberships, insurance, travel and more.
• A work environment that prioritizes learning opportunities and career development, with paid training and dedicated learning time to help you meet your licence requirements and grow your career.
• A clear path for career growth within AMA Insurance. As a direct writer with a locally-based head office right here in Alberta, we’re proud to invent in your development—whether that means exploring underwriting or claims, growing into a senior advisor role or stepping into leadership.
• Paid vacation and other paid time off including a Volunteer Day and a flexible “Me Day”.
• An culture that values work-life balance and supports employees in their professional and personal growth.
• We’re Albertans protecting Albertans, and by joining our locally-based insurance agency, you’ll be helping your neighbours protect what matters most.
• Please note, this role requires two manager or supervisor references from recent past employment.
  
  

Work Model

In-Office

We thank all applicants for their interest; however, only those selected for an interview will be contacted.