Insurance Account Manager, Commercial

Kuehne+Nagel; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global logistics leader is looking for an Account Manager to provide exceptional customer service in managing insurance accounts. Responsibilities include organizing documentation, tracking policies, and administering renewals. Ideal candidates have over 3 years of experience in a brokerage, a RIBO license, and a strong understanding of the insurance market. Join a company that prioritizes stability and career growth, offering an excellent benefits package and a vibrant working environment.

Benefits

Great compensation and medical/dental benefits package

Employee discounts

Tuition reimbursement

Excellent training programs

Qualifications

• Minimum 3 years’ experience as an Account Manager or Customer Service Representative.
• RIBO license required.
• Experience with EPIC is beneficial.

Responsibilities

• Organize client documentation and maintain activity logs.
• Track and follow up on policy documents.
• Prepare client-facing materials: invoices, letters, certificates, etc.
• Administer client renewals.
• Coordinate policy changes, additions, deletions, and cancellations.
• Research information for strategic client decisions.

Skills

Client documentation organization

Strong understanding of Property & Casualty insurance

Customer service excellence

Education

RIBO license

CAIB, CIP, CRM or equivalent

Tools

EPIC

Job description

It\'s more than a job

As an Insurance professional at Kuehne+Nagel, your job is to help individuals and companies manage and mitigate risks associated with their supply chain. At the same time, your work helps create memorable experiences for people around the world. For example, your expertise empowers our teams to master the transportation and storage of fine wines so that couples and friends can enjoy dates and celebrations. Insurance work at Kuehne+Nagel contributes to more than we imagine.

Since 1972, Nacora has been a trusted name in commercial insurance. As an independent broker, we specialize in risk consulting and commercial (marine and non-marine) insurance solutions. With a global network spanning 30 countries, our experts serve clients across all major industries and economies. As an Account Manager in our Commercial Lines division, you\'ll be a key member of our Customer Service team. Reporting to the Commercial Lines Manager, you\'ll provide exceptional service to our clients and support the Account Executive in managing day-to-day activities.

What you will do

• Organize client documentation and maintain activity logs
• Track and follow up on policy documents
• Prepare client-facing materials: invoices, letters, certificates, etc.
• Administer client renewals
• Coordinate routine policy changes, additions, deletions, and cancellations
• Research and analyze information for strategic client decisions
• Assist in marketing risks and placing coverage
• Handle small business account placements
• Communicate with insurers to support brokering functions
• Participate in meetings, conferences, and team projects

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

What we would like you to bring

• Minimum 3 years’ experience in a brokerage as an Account Manager or Customer Service Representative
• RIBO license required
• EPIC experience beneficial
• CAIB, CIP, CRM or equivalent
• Strong understanding of the Property & Casualty insurance market

What\u2019s in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and international career growth. We offer a great compensation and medical/dental benefits package, employee discounts, tuition reimbursement, excellent training programs, and a fun, and interesting global work environment. #LI-KE1

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: [e-mail] with the nature of your request. We will answer your inquiry within 24 hours.