Installation Services Sales Specialist

J.D. Irving, Limited; Town of Woodstock; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading building supplies retailer is seeking a motivated individual to lead their Installation Services Department. The role requires driving sales, overseeing a team, and ensuring customer satisfaction. Candidates should have a strong background in sales and customer service, excellent communication skills, and the ability to manage multiple projects effectively.

Benefits

Performance-based bonuses

Qualifications

• Strong foundation in Sales and customer service.
• Ability to solve problems and work with minimal supervision.
• Excellent communication and teamwork skills.
• Confident, persuasive, energetic, and self-motivated.
• Ability to manage multiple projects and meet sales objectives.

Responsibilities

• Drive sales through customer engagement and suggestive selling.
• Clarify customers’ needs and suggest best solutions.
• Achieve weekly, monthly, and annual sales targets.
• Produce quotes and follow-up with customers.
• Resolve customer challenges quickly and efficiently.

Skills

Sales and customer service

Problem-solving

Excellent communication

Confident and persuasive

Project management

Microsoft Office skills

Job description

Kent Building Supplies is seeking a highly motivated and experienced for our Installation Services Department to lead our team. This position offers a base salary with performance-based bonuses after a probationary period. The successful candidate will oversee a dynamic team of sales associates and project coordinators, driving operational efficiency, customer satisfaction, and business growth within the Installation Services department.

Qualifications

• A strong foundation in Sales and customer service

• Ability to solve problems and work with minimal supervision

• Excellent communication and team player

• Confident, persuasive, energetic and self-motivated

• Ability to manage multiple projects, meet deadlines and sales objectives

• Microsoft Office skills and willingness to learn new software programs

• A knowledge of building materials and the construction process would be considered an asset

• Ability to quickly develop a trusting relationship with new customers, and build rapport with existing customers by providing quality customer service and maintaining service standards

Responsibilities

• Drive sales through engagement of customers, suggestive selling, and sharing product knowledge

• Clarify and understand customers’ needs and suggest the best solution(s) for their projects

• Maintain knowledge of current sales and promotions

• Take initiative and confidently direct customer interactions

• Achieve weekly, monthly, and annual sales targets

• Produce quotes, material lists and follow-up with customers

• Demonstrate high standards of safety and customer service

• Resolve customer challenges quickly and efficiently

• Continually learn about products and market conditions