Inside Sales Specialist

Key Food Equipment Services LTD.; Burnaby; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading Canadian service provider is seeking an Inside Sales Specialist to focus on customer acquisition and sales growth. The ideal candidate will have a background in sales, exceptional communication skills, and the ability to create long-term business partnerships. This role offers industry-leading compensation and comprehensive benefits in a collaborative work environment.

Benefits

Industry-leading compensation

Comprehensive benefits

Training and development opportunities

Collaborative team environment

Qualifications

• Previous experience in food service or hospitality sales is an asset.
• Experience in outbound call centers or inside sales preferred.
• Excellent verbal and written communication skills.

Responsibilities

• Act on new leads and warm prospects to find clients.
• Negotiate deals and close sales.
• Communicate with customers on their needs.
• Research leads from directories and digital resources.

Skills

Sales experience

Communication skills

Negotiation skills

Microsoft Office proficiency

CRM/Salesforce experience

Job description

Overview

Key Equipment Services, a division of Heritage Food Service Group of Canada, is the largest service provider for the food service industry in western Canada. We have 40 years of history, and our licensed, factory-trained technicians minimize downtime and prioritize urgent service. In addition, we have an extensive support team to drive service excellence, and we maintain a sizable inventory of OEM parts. We are the industry leader in Canada, and we care beyond service!

A Day in the life

The inside sales specialist will focus on customer acquisition and sales penetration to grow Key's market share, as well it will support our Enviro-Tech Mechanical Services brand. The role will positively impact our brand perception across western Canada. The position involves cold calling new potential clients, referrals and leads, providing prospective and current clients with our service offerings. It will also involve account management that includes providing resolution of service escalations from customers alongside our service team. If you have a sales background, are goal-oriented, energetic, self-motivated with the ability to multitask and manage time efficiently this is the role for you.

Responsibilities

• Acts on new leads and prospects warm leads to find new clients.
• Uses negotiation skills to close deals.
• Communicates with existing customers regarding their needs.
• Coordinates with PMP team to retain PMP contracts and execute new contracts.
• Creates genuine connections and long-term business partnerships with our existing and desired client bases.
• Researches potential leads from business directories, web searches or digital resources.
• Creates and maintains a database of prospective clients.
• Presents and delivers information to potential clients, answering any inquiries.

What you will bring

• Previous sales experience in the food service or hospitality industries an asset
• Previous experience in outbound call centers, inside sales experience or related sales experience preferred
• Strong computer skills including Microsoft Office (Word, PowerPoint, Outlook and Excel) and CRM/Salesforce experience
• Excellent verbal and written communication skills, the ability to call, connect and interact with potential customers
• Knowledge of sales process from initiation to close

Why work for us

• Industry-leading compensation
• Comprehensive group benefits and retirement savings program, including extended health, dental, and LTD
• Training and development opportunities
• Industry leaders in Canada; you will be part of a growing, stable organization that is the industry leader in Canada
• Be part of a fun and collaborative team dedicated to the success of our business
• Input and ideas are always accepted; your opinion matters here

Our recruitment process

At Key Equipment Services we follow a standard recruitment process with each candidate we contact:

• After completing your application through our career website or a job board, you will receive an email from Key, letting you know that we received your application.
• Any emails you receive will come from one of these domains: @hfsgc.ca; @keyfood.ca; @partstown.ca; @applicantemail.com.
• If your application is being considered for further review you will receive an email from one of our HR team to set up a telephone interview.
• Once the telephone interview is completed, if you are advanced to the next step you will have an in-person interview with one of our hiring managers.
• Due to the high volume of interest, we regret that we are unable to respond to all applications.

We are an equal opportunity employer that supports diversity and inclusion in the workplace. We put safety first, and deliver service excellence with integrity, from a team-driven, collaborative mindset. We support community, both internally and externally.

Come join us and be part of a Canadian industry leader in commercial kitchen equipment service.

Due to the high volume of interest, we regret that we are unable to respond to all applications. To be considered, candidates must be at least eighteen years old and able to live and work in Canada.