Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading customer experience company is seeking a bilingual customer support representative in Regina, Canada. The role involves providing exceptional inbound and outbound customer support, closing sales, and building client relationships. Candidates should have at least one year of sales experience, fluency in both French and English, and must possess strong relationship-building skills. This position offers a competitive salary of up to $24.00 per hour, performance-based bonuses, and a comprehensive benefits package, with work-from-home flexibility.

Benefits

Performance-based bonuses

Comprehensive benefits package

Opportunities for career advancement

Paid training programs

Qualifications

• Must be fluent in both French and English.
• At least 1 year of proven sales experience with a track record of meeting quotas.
• Strong understanding of the sales process and relationship building.

Responsibilities

• Provide inbound and outbound customer support using a call flow guide.
• Close sales, prospect, negotiate, and present offers.
• Build client relationships and find innovative ways to retain customers.

Skills

Fluency in French

Fluency in English

Sales skills

Customer service skills

Education

High school diploma or GED

Tools

PC applications

Job description

Why consider this job opportunity

• Salary up to $24.00 per hour, with performance-based bonuses available
• Comprehensive benefits package including medical, dental, and vision insurance
• Opportunities for career advancement, with 80% of leadership positions filled internally
• Work-from-home flexibility, allowing you to maintain a balanced lifestyle
• Access to paid training and development programs to enhance your skills
• Inclusive company culture with networking opportunities across diverse groups

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide in the customer’s preferred language
• Close sales, prospect, negotiate, and present offers utilizing B2B and B2C skills
• Build client relationships and find innovative ways to retain customers
• Track, document, and retrieve information in databases accurately
• Deliver exceptional customer experiences with a positive attitude

What is Required (Qualifications)

• Must be fluent in both French and English
• At least 1 year of proven sales experience with a track record of meeting quotas
• Strong understanding of the sales process, relationship building, and negotiation techniques
• High school diploma or GED required
• Ability to work effectively in a quiet, distraction-free environment

How to Stand Out (Preferred Qualifications)

• Experience with technology and eagerness to learn new tools
• Strong computer navigation skills and proficiency in PC applications
• Previous experience in customer service or sales within the automotive industry

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