Inside Sales Rep – Remote (Automotive, Bilingual: English / French)

Concentrix; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading customer service provider is seeking a bilingual customer support professional in Ottawa. This role offers a salary of up to $24.00 per hour plus incentives. Responsibilities include providing inbound and outbound support, closing sales, and building strong client relationships while maintaining attention to detail. Candidates should possess sales experience and fluency in French and English. The position allows for work-from-home flexibility, promoting a comfortable work environment.

Benefits

Salary up to $24.00 per hour

Comprehensive benefits including medical, dental, vision

Performance-based incentives

Work-from-home flexibility

Access to free training and leadership development

Qualifications

• Fluent in both French and English for effective communication.
• Minimum of 1 year of successful sales experience
• Ability to work in a distraction-free environment.

Responsibilities

• Provide inbound and outbound customer support using a call flow.
• Close sales and build client relationships.
• Maintain attention to detail in product and service sales.

Skills

Fluency in both French and English

Proven sales experience

Strong understanding of sales process

Flexibility in availability

Strong computer navigation skills

Education

High school diploma or GED

Job description

Why consider this job opportunity

• Salary up to $24.00 per hour, plus performance‑based incentives
• Opportunity for career advancement with 80% of managers promoted from within
• Work‑from‑home flexibility, allowing for a comfortable work environment
• Comprehensive benefits including medical, dental, vision insurance, and paid time off
• Access to free training and leadership development programs
• Engaging company culture with networking opportunities and diversity initiatives

What to Expect (Job Responsibilities)

• Provide inbound and outbound customer support using a call flow guide in the customer’s preferred language
• Close sales, prospect, negotiate, and present offers utilizing B2B and B2C skills
• Build client relationships and identify new ways to retain customers
• Maintain attention to detail in sales of products and services
• Track, document, and retrieve information in databases

What is Required (Qualifications)

• Fluency in both French and English
• Minimum of 1 year of proven sales experience, including meeting quotas and working on commission
• Strong understanding of the sales process and relationship building
• High school diploma or GED
• Ability to work in a quiet, distraction‑free environment at home

How to Stand Out (Preferred Qualifications)

• Eagerness to learn new technologies
• Strong computer navigation skills and PC knowledge
• Flexibility in availability for various working hours
• Experience in a fast‑paced, multi‑tasking environment

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