Inside Sales - Personal Lines Insurance

Harbinger Network Inc.; St. Catharines; On-site; CAD 30,000 - 60,000; Full time

Job summary

A respected brokerage in the Niagara region is looking for an experienced Inside Sales Representative for Personal Lines Insurance. This role involves selling personal insurance products, responding to warm leads, and providing tailored solutions. The ideal candidate has a RIBO license, strong communication skills, and previous sales experience. The position offers a competitive compensation package, benefits, and opportunities for growth within a collaborative team environment.

Benefits

Competitive compensation package

4 weeks' vacation

RRSP matching program

Support for Continuing Education

Collaborative team culture

Responsibilities

• Respond to incoming personal insurance leads promptly and professionally.
• Manage and track opportunities using lead management system.
• Provide professional advice and customer service to clients.
• Match client needs with suitable insurance solutions.
• Meet sales performance targets.
• Adhere to underwriting guidelines and compliance standards.
• Document client and insurer interactions accurately.
• Collaborate with teammates to improve sales processes and client experience.

Skills

Strong communication skills

Customer service experience

Sales experience

Ability to manage multiple priorities

Collaborative mindset

Education

RIBO license

Valid G-class driver’s license

Tools

CRM systems

Job description

Inside Sales – Personal Lines Insurance

A well‑respected brokerage in the Niagara region is seeking an experienced Personal Lines Inside Sales Representative to join their team. As an Inside Sales Insurance Broker, you’ll be responsible for selling personal insurance products to warm leads provided. This role is all about connecting with prospective clients through digital channels, understanding their insurance needs, and offering tailored solutions with professionalism and care.

Key Responsibilities:

• Respond promptly and professionally to all incoming personal insurance leads
• Use their state of the art lead management system to manage and track opportunities
• Provide potential clients with catered professional advice and exceptional customer service
• Match client needs with the best insurance solutions possible
• Meet sales performance targets while following defined procedures
• Adhere to in‑house underwriting guidelines and compliance standards
• Accurately document all client and insurer interactions
• Collaborate with teammates to continuously improve the sales process and client experience

Qualifications:

• RIBO license
• Strong communication skills with confidence in customer‑facing conversations
• Previous customer service or sales experience
• You enjoy talking with people and building relationships
• Ability to manage multiple priorities in a fast‑paced environment
• Valid G‑class driver’s license
• Collaborative mindset with enthusiasm for teamwork
• Proficiency with CRM systems or lead management platforms is an asset

The Offer:

• Competitive compensation package + benefits
• 4 weeks' vacation
• RRSP matching program
• Support for Continuing Education
• Collaborative team culture with opportunities for growth

If you're a results‑driven individual who excels in a digital environment and enjoys helping people protect what matters, this is the role for you.

Contact Harbinger Network:

Harbinger Network Inc. is a Canadian‑based firm that serves companies across Canada, a diverse Network of Recruiters, and expertise in over 10 major disciplines. Our mission is to build meaningful careers for Professionals and develop powerhouse teams for all Businesses across Canada. To apply for the position of Personal Lines Account Manager in confidence, please submit your resume to:

Meredith Howell, Client Development Executive
Contact phone number: (647) 259‑7275
Contact email address: [e-mail]

To learn more about Harbinger Network visit www.harbingernetwork.ca or contact us at 905‑257‑9691.

Disclosure:

This posting represents an active and genuine vacancy with one of Harbinger Network’s clients and is not for speculative or pipeline recruitment. Harbinger Network and/or our Clients may use AI‑assisted tools to support the screening and evaluation of applications; however, these tools are not intended to replace the Hiring Manager’s judgment or decision‑making in the hiring process.