Information Management Analyst and Supervisor

Canadian Security Intelligence Service; Ottawa; On-site; CAD 99,000 - 121,000; Full time

Job summary

A government security agency in Ottawa seeks an Information Management Analyst to ensure effective data management practices. The role involves conducting program reviews, developing presentations, and liaising with stakeholders on data management best practices. Candidates need relevant experience in information management and must demonstrate strong analytical and communication skills. The salary range is $99,392 - $120,917, with permanent employment status.

Qualifications

• Bachelor's degree with three years of experience, or a college diploma with five years, or a high school diploma with seven years.
• Experience in an Information and Data Management or Information Technology environment.
• Two years experience in research and data management.

Responsibilities

• Plan and conduct in-house reviews and special studies.
• Develop presentations promoting IMED programs.
• Manage information and data management best practices.

Skills

Analytical Skills

Organizational skills

Communication

Problem solving

Behavioural flexibility

Education

Undergraduate degree

College diploma

High school diploma

Job description

Important

Do not discuss your application with others (including on social media) besides your partner, or close family members - who should also be reminded about the need to be discreet.

Job Information

Closing Date: 2025-09-19

Reference Number: 25-968-08-057

Job Category: Experienced

Who Can Apply: Canadian Citizens

Location: Ottawa, Ontario

Salary Range: $99,392 - $120,917

Status: Indeterminate (permanent)

Language Requirement: Bilingual BBB and CBC

Job Summary

Information Management Analyst:

• Plan and conduct in-house reviews and special studies by identifying concerns and program deficiencies; by researching and analysing relevant policies, procedures, processes and by recommending and implementing solutions/improvements to ensure data and information management requirements are met.
• Develop and provide presentations to all level of Service employees by promoting IMED programs and business requirements related to Information and Data.
• Develop new methodologies, approaches/strategies and recommend solutions to ensure the efficient operation of IMED programs by researching and evaluating new information and data management tools through the introduction or evolution of technology.
• Provide stakeholder requirements for data and information as part of all Service projects and initiatives.
• Manage and communicate information and data management best practices that support business areas in being compliant with and aware of CSIS and Government of Canada information and data legislation, regulation, policies and CSIS Data Principles.
• Act as a subject matter expert for all personnel regarding complex CSIS information and data management issues in order to determine IMED impact as well as provide effective solution options.
• Liaise with other government departments/agencies to ensure that CSIS information and data management practices and procedures remain effective and efficient when new technology policies and projects are introduced.

• Supervisor:
• Manage the activities of the section by planning, developing/monitoring/revising plans/objectives, directing subordinates and evaluating work performance.
• Conduct research and analysis on critical issues and concerns as identified by management.
• Forecast/review results and expectations and implement short/long term program and resource requirements.
• Prepare detailed documents on issues pertaining to projects by gathering information and data; conducting analysis and preparing reports and assessments of gaps and opportunities.
• Analyse information and provide support to meet Division and Branch requirements for plans, policies and budgetary needs in accordance with Service requirements.
• Control/administer all initiativesprocess by evaluating/recommending changes to policy / standards/ methods/procedures.
• Liaise with other government departments/agencies to ensure that CSIS is able to remain effective and efficient when new technology policies and projects are being developed and introduced.
• Lead/coach/manage employee directly and indirectly to respond to their needs and ensure excellent client service.

Education

• Undergraduate degree and three (3) years of experience*, or
• College diploma and five (5) years of experience*, or
• High school diploma and seven (7) years of experience*.

The Undergraduate degree/College Diploma must be obtained from an accredited learning institution recognized in Canada. If you completed a program outside of Canada you will be required to obtain proof of a Canadian equivalency at your expense from an accredited learning institution recognized in Canada.

Experience

*Experience is defined as working in an Information and Data Management or Information Technology environment including research, analysis, information or data life cycle management.

Information and Data Management is defined as, for example, information and data governance/policy, records management, access to information and privacy, information management systems, archives and libraries.

Information technology is defined as, for example, information technology governance/policy, metadata management, business analysis.

Candidates must also possess:

• Two (2) years experience researching standards and practices, gathering, analyzing or providing requirements for projects.
• Two (2) years experience in identifying problems and challenges and recommending solutions to management.
• Two (2) years of experience providing both written and oral communication (e.g. briefing notes, presentations and status reports) to employees at different levels.
• Two (2) years of experience communicating or advising employees on policies and procedures.
• For the Supervisor position only, two (2) years of formal or informal supervisory experience.

For informal supervisory, experience related to the skills required to perform the functions may be acceptable, depending on the number of employees supervised.

Competencies

• Behavioural flexibility
• Organizational skills / multitasking
• Communication
• Initiative
• Analytical Skills
• Problem solving
• Leadership and Motivation (Supervisor only)

Assets

An asset qualification is a qualification which can enhance the ability to perform the work based on current and future business requirements, but which is not strictly required. Assets can help determine right fit in certain circumstances.

• Recent experience dealing with legislative Data and Information Management requirements in support of administrative, legal or litigation proceedings such as ATIP requests, etc.
• Experience in researching and writing Data and Information Management policies, procedures or standards.
• Experience in creating planning documents

Conditions of Employment

Not Applicable

Notes

While we continue to explore opportunities for flexible work arrangements, the majority of work in our organization must be done in the office and cannot be performed at home.

If you need accommodations during the recruitment process, please mention it to the HR representative.

Employment Equity Gaps have been identified among Racialized groups and Indigenous Peoples for this position. You are invited to voluntarily self-declare in your cover letter if you belong to any of these groups, as this information will be considered in the selection process.

The personal information provided in your application is protected under the Privacy Act and will be held in Personal Information Bank SIS/P-PU-025.

Security Requirements

Candidates must be eligible to receive an Enhanced Top Secret security clearance. The process involves a security interview, a polygraph, and a background investigation that includes credit and financial verifications. The use of illegal drugs is a criminal offense. Drug use may be considered in your reliability and suitability assessment during the selection process. Do not use illegal drugs from the time you submit your application.

Others

Important

Applicants must clearly demonstrate in their application how they meet each Education and Experience criteria. Failure to do so will result in the applicant being screened out of the career opportunity.

CSIS is a separate employer and is not subject to the Public Service Employment Act (PSEA). CSIS has its own classification, compensation system, and a different staffing regime. We use a different staffing process and terminology.

CSIS is committed to building a workforce representative of Canadians by increasing employment equity group representation and ensuring accommodations for all qualified candidates. We encourage applicants from employment equity groups to self-identify when applying.

CSIS Offices in Canada are located on various ancestral and traditional lands. We acknowledge Indigenous Peoples across Canada. Personal information provided in your application is protected under the Privacy Act.

We thank all applicants for their interest in CSIS. However, only those selected for further consideration will be contacted.