Import Customer Care - Release Agent

Manitoulin Group of Companies; Saskatoon; On-site; CAD 30,000 - 60,000; Full time

Job summary

A customs brokerage company in Saskatoon is seeking a Customs Release Agent to join its team. In this fast-paced role, you will be responsible for submitting documentation to the CBSA to release freight into Canada. Applicants should have strong communication skills, customer service experience, and attention to detail. The company offers competitive wages, comprehensive benefits, and opportunities for growth in a supportive environment.

Benefits

Competitive wages

Comprehensive benefits package

Opportunities for growth and development

Supportive work environment

Qualifications

• Must hold a valid passport and be able to travel to the U.S.
• Knowledge of customs procedures or the importing process is an asset but not required.

Responsibilities

• Submit documentation to CBSA to release freight into Canada.

Skills

Excellent communication skills

Strong customer service experience

Attention to detail

Strong organizational skills

Ability to prioritize daily tasks

Job description

Company Description

Our company, Percy H. Davis Ltd., (Near North Customs, also known as NNC) originated in 1938 in North Portal, Saskatchewan. The firm was founded by Percy H. Davis who developed the business from its original one-person operation to a multi-branch Saskatchewan corporation with offices situated at strategic locations throughout the province. Currently, a staff of 30 serves the needs of clients Canada-wide.

The diversity of our services in customs brokerage and consulting has enabled us to acquire hundreds of companies across Canada as clients. We would welcome the opportunity to add your firm’s name to our list of corporate clients and assure you of our usual personal, prompt, and efficient service, providing the best value for your dollar in the Customs Brokerage field.

Job Description

We are looking for a Customs Release Agent to join our team. This is a fast-paced, time-sensitive work environment that requires submitting documentation to CBSA to release freight into Canada. As our industry is constantly evolving, applicants with a desire for continuous learning are encouraged to apply.

Qualifications

• Must hold a valid passport and be able to travel to the U.S.
• Knowledge of customs procedures or the importing process is an asset but not required
• Excellent communication skills
• Strong customer service experience
• Attention to detail
• Strong organizational skills
• Ability to prioritize daily tasks

Additional Information

What do we offer:

• Competitive wages
• Comprehensive benefits package (after probationary period)
• Opportunities for growth and development (apprenticeship and scholarship programs)
• A positive and supportive work environment