Hybrid IT Systems Support Analyst

Yeti Tech Solutions Ltd; Mississauga; On-site; CAD 30,000 - 60,000; Full time

Job summary

A technology solutions provider located in Mississauga is seeking a full-time technical support analyst to provide hybrid support to users. Responsibilities include resolving user issues, training, and system redesign participation. The ideal candidate will have 1-2 years of experience and a solid knowledge of networking and database software. The role offers a competitive hourly salary of $38.15.

Qualifications

• 1 year to less than 2 years of experience required.
• Candidates must have basic security clearance.
• Ability to provide business systems, network, and Internet support.

Responsibilities

• Respond to users experiencing difficulties with computer.
• Consult user guides and technical manuals to implement solutions.
• Provide advice and training to users based on identified difficulties.
• Collect and maintain a log of problems and solutions.
• Participate in the redesign of applications and software.

Skills

Networking software

Networking hardware

Networking security

Database software

MS Office

MS Windows

Spreadsheet

Job description

A technology solutions provider located in Mississauga is seeking a full-time technical support analyst to provide hybrid support to users. Responsibilities include resolving user issues, training, and system redesign participation. The ideal candidate will have 1-2 years of experience and a solid knowledge of networking and database software. The role offers a competitive hourly salary of $38.15.