HVAC Service Advisor - Tech-Supported Customer Care

Rise Technical; Dover; On-site; CAD 88,000 - 103,000; Full time

Job summary

A leading HVAC company in Dover, NH, is seeking a Service Advisor to provide expert guidance on HVAC issues. This role combines technical expertise with customer interaction, allowing for career progression into leadership. The position offers a salary between $65,000 and $75,000, along with bonuses, benefits, and opportunities for growth within a collaborative team. Candidates should have HVAC experience, strong problem-solving skills, and a customer-focused approach.

Benefits

401(k)

Benefits Package

PTO

Management Progression

Qualifications

• Experience as a Service Engineer, HVAC Technician, or similar technical role.
• Strong understanding of installation, maintenance, and troubleshooting in HVAC.
• Customer-facing experience with strong problem-solving skills.

Responsibilities

• Advise customers on HVAC issues and provide expert troubleshooting guidance.
• Speak directly with contractors and end-users to resolve service challenges.
• Support continuous improvement in service delivery and customer satisfaction.

Skills

HVAC systems

Problem-solving

Customer service

Technical support

Job description

A leading HVAC company in Dover, NH, is seeking a Service Advisor to provide expert guidance on HVAC issues. This role combines technical expertise with customer interaction, allowing for career progression into leadership. The position offers a salary between $65,000 and $75,000, along with bonuses, benefits, and opportunities for growth within a collaborative team. Candidates should have HVAC experience, strong problem-solving skills, and a customer-focused approach.