Bayshore HealthCare is one of Canada’s leading providers of home and community health care services. Bayshore HealthCare is privately owned and has been recognized as a Platinum member of Canada’s Best Managed Companies Program since 2006, Best Practice Spotlight Organization from the Registered Nurses’ Association of Ontario in 2015, and listed among Canada’s Best Employers in Forbes 2023. With locations across the country, Bayshore operates more than 80 home care offices, 11 pharmacies, and over 100 community care clinics, employing more than 18,000 staff and serving more than 350,000 clients annually. Bayshore is dedicated to enhancing the quality of life, dignity and independence of Canadians by providing customized care plans and solutions that enable clients to remain in their own homes.
Overview
As the Human Resources Administrator/Recruiter, you will handle or assist with daily HR tasks at the Branch Office, including onboarding and maintaining employee records. This role handles payroll and benefits questions, reference checks, and Workers' Compensation claims. You will participate in health and safety programs and support quality improvement efforts. This position is based in London, ON, with regular office hours of 8:00 AM to 4:00 PM, Monday to Friday.
Responsibilities
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Recruitment and Onboarding
- Collaborate with Area Director and Managers to develop and execute a recruitment strategy to meet branch volume.
- Post vacancies in online venues and other appropriate channels.
- Lead the interviewing process to fill open positions.
- Develop a pool of qualified candidates for regulated and unregulated health care and administrative roles in advance of need.
- Network through local contacts, associations, conferences, educational institutions, social media, and active employees.
- Represent Bayshore’s brand at external recruitment events in a positive and professional manner.
- Administer new hire orientation aligned with recruitment priorities.
- Align with the national diversity policy and integrate this into sourcing and recruitment strategies.
- Prioritize recruitment needs based on guidance from Area Director and/or Care Manager to ensure staffing aligns with client care volumes.
- Thoroughly screen candidates following Bayshore Recruitment, Selection and Onboarding policies and standards, including references and screening where required.
- Extend offers and negotiate where appropriate.
- Monitor retention and address turnover causes to inform recruitment/retention strategy.
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Human Resources Administration
- Maintain accurate and up-to-date employee HR files.
- Collaborate with supervisors to manage past employee HR files.
- Assist with payroll and benefits inquiries.
- Handle reference checks and employment verification requests.
- Support Workers’ Compensation claims and the development of modified work programs.
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Compliance and Safety
- Participate in the Health and Safety Program.
- Stay informed on provincial employment legislation and support compliance efforts.
- Proactively address Health & Safety concerns and notify supervisors of risks.
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Professional Development and Quality Assurance
- Engage in ongoing professional development and continuing education.
- Adhere to Bayshore Policies and Procedures.
- Participate in quality assurance and continuous improvement initiatives.
- Maintain confidentiality of client and corporate information.
- Additional responsibilities as required.
Qualifications
- Education: Completion of a recognized Human Resources certificate or diploma program.
- Experience: A minimum of two years of human resources experience. Prior recruitment experience is preferred; healthcare focus is an asset. Proficient with MS Office, Applicant Tracking Systems (ATS), and HRIS.
- Other Skills: Exceptional interpersonal skills, ability to handle difficult situations, work independently and in a team, strong keyboarding and Windows software skills, ability to operate standard office equipment, and a commitment to ongoing learning.
- Fluency in written and spoken English is required.
Benefits
- Professional Growth: Opportunities for ongoing training and development.
- Collaborative Culture: Teamwork, open communication, and mutual respect.
- Comprehensive Benefits: Health benefits, retirement plans, and wellness programs.
- Work-Life Balance: Flexible work arrangements.
- Commitment to Safety: Focus on health and safety in the workplace.
- Impactful Work: Meaningful projects and initiatives.
Other Important Information
- Vaccination requirements may apply depending on provincial regulations and the position; exemptions will be considered on a case-by-case basis per Human Rights Code criteria.
- Equity, Diversity & Inclusion statement and commitment to an inclusive workplace; candidates may disclose accommodation needs as part of the recruitment process.
- Primary Location: ON-London