Housing Stability Worker (Joan's Place)

Pillar Nonprofit Network; London; On-site; CAD 40,000 - 55,000; Full time

Job summary

A nonprofit organization in London, Ontario is seeking a Housing Stability Worker to support youth experiencing homelessness. This role involves outreach, case management, and providing support to help youth transition to stable housing. Candidates should have a background in social services and experience working with vulnerable populations. The position offers a flexible schedule with 35 hours/week, focusing on community-based support.

Qualifications

• Minimum of 2 years related case management experience.
• Experience working with youth experiencing homelessness, mental health, and addictions.
• Ability to work flexible hours including days, evenings, and weekends.

Responsibilities

• Support youth in crisis and assist with housing transition.
• Conduct assessments and manage case files effectively.
• Collaborate with community partners for participant support.

Skills

Communication skills

De-escalation skills

Ability to work independently

Judgment in crisis situations

Knowledge of local support for youth

Education

Post-secondary education in human relations or social services

Tools

Microsoft Office 365

Job description

Overview

You are part of Youth Opportunities Unlimited (YOU), a place where your unique background, perspectives, and talents are valued to help innovate new program ideas to support youth in the community. You can make your impact here, in a diverse and inclusive workplace where the work you do is truly valued. You will have the freedom to excel by serving young people and knowing you are making a difference for our community. Be part of a team that works alongside youth as they pursue goals and celebrates milestones, helping build a community where youth are embraced and will thrive.

Reporting to the Housing First Team Leader, the Housing Stability Worker will work on an outreach basis to support youth identified by the City of London’s Coordinated Response as chronically and persistently homeless, or in need of re-housing through the Rapid Re-housing process. As part of YOU’s Housing First program, these youth will be prioritized for intensive support, housed rapidly, and require assistance to establish a sense of belonging in the community, through assertive and intensive Housing First case management. Qualified candidates possess exceptional communication and de-escalation skills, work well in a fast-paced and dynamic environment, and hold values that support our corporate vision of being “A community where youth are embraced and will thrive”.

This is the contractual position with the end date of April 30, 2026.

Specific responsibilities include but are not limited to the following :

Responsibilities

• Working with youth identified by the City of London’s Coordinated Response as experiencing chronic and persistent homelessness, and in need of housing or re-housing support.
• Working from a harm reduction model, to support participants who may choose to use substances.
• Working independently with a minimal on-site supervisor, the role will be primarily based in the community.
• Expected to execute good judgment when working with a youth in acute crisis; including safety planning for participants and self to always ensure safety.
• Utilize successful de-escalation strategies to support youth experiencing trauma, mental health, or behavioral challenges by policies and procedures.
• Providing ongoing assessment and integrated case management and completing serious occurrence reporting promptly.
• Supporting youth to transition from homelessness to stable housing through an intensive in-home support model.
• Working in collaboration with community partners to address the needs of youth who have experienced homelessness; provide appropriate community referrals and support to participants.
• Administering the full SPDAT assessments to youth at intake, and at the following milestones : 3 / 6 / 9 / 12 month marker.

Qualifications

• Completion of post-secondary education at a college or university level in a human relations or social services field or combined equivalent education and a minimum of 2 years related case management experience.
• Extensive knowledge of local support for youth.
• Knowledge of the Residential Tenancies Act.
• Experience working with individuals experiencing homelessness, mental health, trauma, and addictions.
• Ability to work days, evenings, weekends
• Experience working with at-risk youth and extensive knowledge of local community-based programs.
• Proficiency in working with Housing First approaches, specific to providing in-home support.
• Proven ability to manage multiple tasks, meeting targets and deadlines.
• Proficiency in Microsoft Office 365, including SharePoint, Word, Outlook, Excel, and PowerPoint.
• 35 hours per week, flexible scheduling depending on participant needs.
• This position is expected to work on rotating shifts to ensure 7 days a week support to participants in the Housing First for Youth programs.

Opportunities

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