Housing Stability Worker

London Cares Homeless Response Services; London; On-site; CAD 60,000 - 80,000; Full time

Job summary

A local nonprofit organization in London, Ontario, is seeking a Full-Time Housing Stability Worker. This role involves providing case management services to individuals experiencing homelessness. Candidates should have a background in social work and at least 2 years of experience with vulnerable populations. The position runs until March 31st, 2026, and offers various benefits including health and dental coverage, paid vacation, and a supportive work environment.

Benefits

Casual dress

Dental care

Employee assistance program

Extended health care

Life insurance

On-site parking

Paid time off

RRSP match

Vision care

Qualifications

• 2+ years of experience working with individuals experiencing homelessness.
• Complex case management experience required.
• Valid Standard First Aid/CPR certification is necessary.

Responsibilities

• Establish and maintain relationships with participants experiencing homelessness.
• Support individuals and families to achieve stability in their home.
• Prepare proactive crisis support plans.

Skills

Person-centered approach

Motivational interviewing

Conflict resolution

Knowledge of community resources

Education

Post-Secondary education in social work or related field

Job description

Overview

London Cares

If you have a passion for helping those who are most marginalized in our community, a career with London Cares may be a great fit for you!

London Cares Homeless Response Service is a not-for-profit agency aimed at building relationships and supporting those who are experiencing homelessness making it possible to help move some of the most vulnerable people in our community from street to home. Through a low barrier, compassionate approach we build relationships and are advocates for those we work with to build bridges and connections to the resources they need in support of their success and well-being.

London Cares offers employees a unique opportunity to be part of positive changes in our community to help solve the homelessness crisis.

Available Position

London Cares currently has an opportunity for a Full-Time Contract Housing Stability Worker. The successful applicant will be eligible for group health and dental benefits, paid sick time, as well as paid vacation. This position runs until March 31st, 2026.

This is a full-time position, generally working a minimum of 35 hours per week.

Responsibilities

In this role you will be a member of the Housing Stability Team reporting to the Housing Coordinator, or any other person as the Employer may assign from time to time and carry out such duties as assigned to you by the Employer.

Duties include, but are not limited to:

• Establish and maintain relationships with participants who have experienced homelessness through the delivery of in-home intensive, ongoing and collaborative case management services
• Support individuals and families to achieve stability in their home and community
• Help them to establish personal goals and support them to achieve those outcomes through regular communication, organizing meaningful daily activities, connecting them with other services (healthcare, addiction, trauma, employment, social, etc.), and creating proactive crisis support plans
• Prepare and plan for “homelessness proofing” by addressing indicators that may de-stabilize housing using a strengths-based approach
• Perform other related activities, as necessary or as assigned

Qualifications

You will be a strong candidate for this position should you possess the following:

• Post-Secondary education in the field of social work, human services, addictions, or mental health
• 2+ years of experience working with individuals experiencing homelessness and vulnerable populations
• Complex case management experience
• Clear vulnerable police record check
• Valid Standard First Aid/CPR is a requirement of this position.
• A valid ‘G’ drivers license
• Training in non-violent crisis intervention and ASSIST considered an asset

Skills and Abilities

• Demonstrated ability to apply a person-centered, strengths-based approach when working in the community with marginalized individuals who are experiencing homelessness with complex needs of untreated mental health, addictions, and trauma.
• Advanced skills in motivational interviewing and facilitating SMART goals
• A willingness to uphold a low-barrier approach and understanding of harm reduction and housing first principles.
• Strong advocacy and in-the-moment conflict resolution skills
• Knowledge of community resources in the City of London and system navigation will be an asset to this role.

How to Apply

If you are interested in this position and meet the qualifications as outlined above, please apply by no later than September 10, 2025. Along with your resume, in the same document please provide a cover letter specifying your interest as well as a brief summary (1-2 paragraphs) explaining why you feel you are qualified for this position.

London Cares is an inclusive employer and encourages applications from Indigenous people, women, persons with disabilities and members of visible minorities. If you require a disability-related accommodation during this process, please inform us of any required accommodations needed.

Preference will be given to candidates who are proficient in both official languages of Canada and who meet all job requirements.

Préférence sera accordée aux candidats qui sont compétents dans les deux langues officielles du Canada et qui satisfont à toutes les exigences de l'emploi.

We thank all applicants for their interest but regret only those selected for an interview will be acknowledged. No phone calls please.

Job Details

Job Types: Full-time, Fixed term contract

Contract length: 6 months

Pay: $25.95 per hour

Expected hours: 35 per week

Benefits

• Casual dress
• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• On-site parking
• Paid time off
• RRSP match
• Vision care

Application questions

• 1. Do you have a valid driver’s licence, First Aid/CPR Level C certification, and are you legally entitled to work in Canada?
• 2. This role requires rotating shifts (morning, afternoon, overnight, weekends, and holidays) to support a 24/7 outreach program. Are you comfortable working this type of schedule?
• 3. What does harm reduction mean to you, and how do you see it applying to outreach work?
• 4. This role involves supporting individuals in crisis, including people actively using substances, experiencing mental health issues, or at risk of overdose. What skills, experience, or qualities make you a good fit for this work?
• 5. Please describe your education and work experience that you believe is relevant to this position.

Work Location: In person

Application deadline: 2025-09-10