Housing Officer

Association for New Canadians; San Juan de Terranova; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading community organization is seeking a Housing Officer to deliver essential support services to newcomers in St. John's. The role emphasizes trauma-informed care and collaboration across multiple divisions while focusing on client housing assistance and education. The ideal candidate will have a relevant Human Services degree and experience aiding vulnerable populations.

Qualifications

• Degree in Human Services or equivalent experience.
• Experience in case management for vulnerable populations.
• Ability to engage effectively with diverse stakeholders.

Responsibilities

• Assist clients with housing applications and stability.
• Conduct workshops and provide crisis intervention.
• Maintain a list of available housing units and program statistics.

Skills

Crisis intervention

Conflict resolution

Interpersonal skills

Communication skills

Multitasking

Education

Relevant Human Services degree

Tools

Microsoft Office

Job description

Association for New Canadians is a non-profit, community-based organization dedicated to the provision of settlement and integration services for immigrants and refugees.

Job Title: Housing Officer

Location: St. John’s, NL

Position Type: 1 full-time position until March 31, 2026 with the possibility of extension pending budget availability and satisfactory performance

Closing date: Until filled

Reporting to the Program Manager - Humanitarian Migrants, theHousing Officer is responsible for delivering trauma-informed, client-centered services to support newcomers settling in Canada as well as working collaboratively with the various ANC divisions.

Roles and Responsibilities:

• Assist clients to find, stabilize and maintain city, provincial, and private landlord housing and to complete housing applications
• Assist clients to understand and apply for federal and provincial financial benefits, programs, and services including AESL Income Support, Child Tax Benefits, GST, and various disability benefits
• Provide individual and group information workshops, supportive counselling and crisis intervention/mediation related to housing and federal and provincial applications
• Support Settlement Officers with their client’s housing and application needs
• Provide educational workshops to staff related to client housing and federal and provincial financial benefits, programs, and services
• Educate clients on housing options and housing related issues including landlord/tenant rights
• Conduct outreach, recruitment, and liaison activities with community partners, including landlords, and participates in relevant committees and community networks.
• Develop and maintains a list of landlords and available housing units
• Maintain program files, statistical information and evaluation data; prepares narrative and statistical service reports as needed
• Build and maintain positive working relationships with other ANC divisions, clients, and federal, provincial, and community partners
• Other duties as required

Qualifications and Experience:

• Relevant Human Services degree or equivalency through work experience
• Skilled in crisis intervention and conflict resolution
• Ability to prioritize and multitask
• Ability to effectively engage with a variety of stakeholders, both internal and external
• Strong interpersonal, presentation, and communication (both written and oral) skills
• Previous case management experience supporting a vulnerable population
• Knowledge of specific issues facing refugees and immigrants
• Ability to multi-task and work in a fast-paced environment
• Working knowledge of Microsoft Office
• Experience developing goals, timelines, and delivery methods to achieve set objectives
• Ability to meet deadlines in report writing and compliance requirements
• Ability to speak a second language is an asset

Conditions of Employment:

• Legal authorization to work in Canada
• Flexible to work outside of core hours (Monday-Friday, 9:00am - 5:00pm)
• Valid class 5 NL driver’s license is required
• Daily access to a reliable vehicle is preferred
• Some travel may be required
• Position is subject to a satisfactory Criminal Record Screening and Vulnerable Sector Check from the Royal Newfoundland Constabulary

How to Apply

Please upload a cover letter and resume as one PDF or MS Word document to https://associationfornewcanadians.bamboohr.com/careers/219

Association for New Canadians is committed to the advancement of Equity, Diversity and Inclusion. We believe that diversity in our team is a key pillar in the work we do and invite all candidates to discuss their specific skill sets and experience. We will work with qualified applicants to provide reasonable accommodation upon request to facilitate this recruitment process.

Visit us on-line at: www.ancnl.ca.