Hotel Operations Supervisor — Nights/Evenings

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A resort in Alberta seeks a Hotel Supervisor for a full-time seasonal role in Jasper. Responsible for overseeing housekeeping, front desk, and host teams, the supervisor manages daily operations, ensuring quality service and guest satisfaction. Candidates should have previous supervisory experience, strong communication skills, and the ability to work autonomously. The role involves flexible shifts and the supervisor will be required to assist in training and quality control.

Benefits

Free access to Pursuit attractions

Discounts on hotel stays

Access to subsidized mental health resources

Qualifications

• Previous supervisory experience in housekeeping, front desk and/or hotel operations required.
• Enjoy working autonomously and independently.
• Ability to lift 50 pounds (suitcases, laundry bags and mail).

Responsibilities

• Assist Housekeeping team in all areas of daily housekeeping service.
• Manage Housekeeping, Host and Front Desk teams.
• Inspect the work of housekeepers and front desk agents.

Skills

Supervisory experience

Team-oriented attitude

Organizational skills

Communication skills

Adaptability

Education

Current Alberta Pro Serve Certification

Job description

A resort in Alberta seeks a Hotel Supervisor for a full-time seasonal role in Jasper. Responsible for overseeing housekeeping, front desk, and host teams, the supervisor manages daily operations, ensuring quality service and guest satisfaction. Candidates should have previous supervisory experience, strong communication skills, and the ability to work autonomously. The role involves flexible shifts and the supervisor will be required to assist in training and quality control.