Hotel Operations & Guest Experience Manager

World Overseas services LLP; Canada; On-site; CAD 125,000 - 150,000; Full time

Job summary

A leading hospitality company in Canada is seeking a Hotel Manager to oversee operations, including staff recruitment, marketing strategies, and budget management. The ideal candidate will manage maintenance operations and guest interactions, ensuring high-quality service. Applicants should have 3-9 years of experience in hospitality with a graduate degree. This full-time position requires working from the office, and candidates of all genders are encouraged to apply.

Qualifications

• Proven experience in recruiting, training, and supervising staff.
• Strong background in promoting and marketing the business.
• Ability to manage budgets and maintain financial records.

Responsibilities

• Plan maintenance work, events, and room bookings.
• Liaise with maintenance and other contractors.
• Address complaints and queries from guests.

Education

Graduate

Job description

A leading hospitality company in Canada is seeking a Hotel Manager to oversee operations, including staff recruitment, marketing strategies, and budget management. The ideal candidate will manage maintenance operations and guest interactions, ensuring high-quality service. Applicants should have 3-9 years of experience in hospitality with a graduate degree. This full-time position requires working from the office, and candidates of all genders are encouraged to apply.