hotel manager

Empire Inn & Suites Red Deer; Red Deer; On-site; CAD 50,000 - 70,000; Full time

Job summary

A local hospitality provider in Red Deer is looking for a Manager to oversee daily operations. The ideal candidate will have a high school diploma, at least 2 years of experience, and knowledge of MS Office applications. Responsibilities include supervising staff, addressing customer complaints, and negotiating with suppliers. This position offers a fast-paced work environment with a full-time commitment.

Qualifications

• 2 years to less than 3 years experience required.
• Permanent employment status.
• Language of work: English.

Responsibilities

• Develop and implement policies and procedures for daily operations.
• Supervise staff and conduct performance reviews.
• Negotiate with suppliers and implement marketing activities.
• Address customers' complaints and develop business plans.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Initiative

Team player

Education

Secondary (high) school graduation certificate

Tools

MS Word

MS Excel

MS Office

MS Windows

Job description

Education

• Secondary (high) school graduation certificate

Experience

• 2 years to less than 3 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 30 to 44 hours per week

Tasks

• Develop and implement policies and procedures for daily operations
• Supervise staff
• Conduct performance reviews
• Negotiate with suppliers for the provision of materials and supplies
• Implement marketing activities
• Arrange for and oversee maintenance activities
• Enforce policies and procedures
• Address customers' complaints or concerns
• Develop and implement business plans
• Establish work schedules

Supervision

• Staff in various areas of responsibility

Computer and technology knowledge

• MS Word
• MS Excel
• MS Office
• MS Windows

Work conditions and physical capabilities

• Fast-paced environment
• Attention to detail
• Combination of sitting, standing, walking
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Initiative
• Team player