hotel front desk supervisor

PHI Hotel Group; Vernon; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a dynamic team at a leading hotel group where your organizational skills and client focus will shine. This role involves coordinating activities, establishing work schedules, and ensuring guests receive exceptional service. With a commitment to equal opportunities, the company values diversity and supports various employment groups. This is a fantastic opportunity for someone looking to grow in a supportive environment that values teamwork and dependability. If you thrive under pressure and enjoy working in a fast-paced setting, this position is perfect for you.

Qualifications

• 1-2 years of experience in a supervisory role.
• Ability to coordinate and organize work schedules.

Responsibilities

• Coordinate activities with other departments and establish work schedules.
• Assist clients with special needs and prepare reports.

Skills

Attention to detail

Client focus

Excellent oral communication

Organized

Team player

Flexibility

Dependability

Education

Secondary (high) school graduation certificate

Job description

Overview

Languages

• English

Education

• Secondary (high) school graduation certificate

Experience

• 1 year to less than 2 years

Work must be completed on site; remote work is not an option.

Work setting

• Hotel, motel, resort

Responsibilities

Tasks

• Coordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform duties similar to workers supervised
• Prepare and submit reports
• Assist clients/guests with special needs
• Coordinate, assign, and review work
• Hire and train staff in job duties, safety procedures, and company policies
• Requisition materials and supplies

Additional information

Work conditions and physical capabilities

• Attention to detail
• Standing for extended periods
• Work under pressure

Personal suitability

• Client focus
• Dependability
• Excellent oral communication
• Flexibility
• Organized
• Team player

Employment groups

This employer promotes equal employment opportunities for all applicants, including those self-identifying as members of the following groups:

• Support for persons with disabilities: Participates in government or community programs supporting persons with disabilities
• Support for newcomers and refugees: Participates in programs supporting newcomers and/or refugees
• Support for youths: Participates in youth employment programs
• Support for Veterans: Participates in programs supporting Veterans
• Support for Indigenous people: Participates in programs supporting Indigenous communities
• Support for mature workers: Participates in programs supporting mature workers
• Supports for visible minorities: Participates in programs supporting members of visible minorities