Host Bell Person Jasper AB Columbia Icefield

The Fairmont Jasper Park Lodge; Municipality of Jasper; On-site; CAD 30,000 - 60,000; Full time

Job summary

A renowned mountain lodge in Jasper, Alberta, is seeking a Host Bell Person to provide exceptional service to guests. This seasonal, full-time role requires assisting with luggage, offering interpretive information, and ensuring a welcoming atmosphere. Candidates should have a guest service-oriented mindset, ability to work outdoors in various weather conditions, and a current Alberta Pro Serve Certification. Join our dynamic team and explore the stunning Canadian Rockies!

Qualifications

• Charismatic and comfortable with speaking to large groups.
• Previous experience in interpretive guiding, hotel front desk, or housekeeping is an asset.
• Able to stand and work outside in varying mountain weather conditions.

Responsibilities

• Be the first point of contact for guests.
• Assist guests with luggage and provide interpretive information.
• Support lodge operations with front desk and housekeeping duties as needed.

Skills

Guest service-oriented mindset

Charismatic communication

Flexibility to work varying shifts

Ability to lift 50 pounds

Organization skills

Education

Current Alberta Pro Serve Certification

Job description

Host Bell Person Jasper AB Columbia Icefield

Overview

As part of Pursuit Collection, Jasper, AB. This is a seasonal, full-time role offering $18 an hour; the position is part of our seasonal hiring for Spring/Summer, 2025. You will be the first point of contact for our global clientele, providing our guests with a clean, safe, and welcoming environment to rest and recharge after their adventures. The role may encompass all roles at Glacier View Lodge, so you will be an expert in all of our operational and experiential components.

What will you do in this job?

As a Host for the Glacier View Lodge, you will be the first point of contact for our global clientele. From assisting them with their luggage, to taking them on our world-renowned tours on the Athabasca Glacier and Skywalk, you will be there every step of their journey. This role also encompasses all roles at the Glacier View Lodge, so you will be an expert in all of our operational and experiential components.

• Delivering exceptional interpretive information to guests from around the world
• Providing guests with a personalized experience during their stay in Canada's only glacier facing hotel!
• Supporting the lodge with Front Desk and Housekeeping duties as required
• Bringing guests from the parking lot to the hotel for check-in; handling luggage
• Handling luggage for GVL Tour Groups
• Being proactive with maintenance issues and safety concerns
• Attending the Glacier Adventure with the guests to continue their personalized experience
• Maintaining cleanliness of the hotel daily
• Engaging with guests every step of their stay
• Other duties as assigned

Qualifications and Experience

• Charismatic and comfortable with speaking to large groups
• Previous interpretive guiding, hotel front desk, housekeeping, experience an asset
• Able to stand and work outside in varying mountain weather conditions (snow, rain, wind, hail) for the extended periods of time
• Commitment to becoming an interpretive expert and ambassador through the completion of a week-long interpretive training program (provided upon starting employment)
• Guest service-oriented mindset and a passion for delivering memorable experiences
• Current Alberta Pro Serve Certification (Required)
• Organization and time management skills are a must, but a passion for making a difference for each guest and employee is the most important aspect of this position!
• Friendly, approachable, interactive nature
• Ability to think outside the box with quick, thoughtful judgement and a positive attitude
• Able to perform assigned duties with a high level of attention to detail, speed, consistency, follow through and under minimal supervision
• Able to lift 50 pounds (suitcases, laundry bags and mail)
• Enjoy working with a team in a busy, fast-paced environment
• Very important: must be flexible to work mornings, evenings, split shifts or night shifts as required
• Meets the Pursuit grooming policies and standards

Work Environment

Beautiful. You'll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you'll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies. Fun. You'll be meeting team members from across the globe and get to participate in tons of team events. Independent. You'll spend your days in and around our amazing properties. Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog. Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required. We work as a team and believe that we succeed together – these job duties may change based on the needs of the team and company as a whole.

EEO & Application

Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics. Pursuit places a high value on diverse backgrounds and experiences, recognizing that they serve as catalysts for creativity and innovation. We encourage individuals who are eligible to work in Canada to apply to join our inclusive team!

We are working to eliminate barriers for applicants and team members from equity-deserving groups. If you are unable to complete the application process online, or if you require accommodation related to a protected ground under the Canadian Human Rights Act during the application or hiring process, please contact our Talent Acquisition Team at [e-mail] or drop in to one of our offices to hand in a resume if you do not have access to a computer. We thank all candidates for their interest; however, please note that only applicants selected for further consideration will be contacted.

Hike Jasper — Context

Hike Jasper • Jasper Camping • Canadian Rockies

Considering Working in Jasper, Alberta?

Jasper is a popular tourist destination, and has employment opportunities in the tourism and hospitality sectors. Jobs related to outdoor activities, accommodation, and services catering to visitors are commonly available. Additionally, there may be opportunities in retail, healthcare, and other support services.

If you're interested in working in Jasper, it is essential to consider the local job market and explore opportunities that align with your skills and interests. Here are some steps you can take to find work in Jasper: understand the industries that thrive in Jasper National Park; Tourism, hospitality, outdoor recreation, and service-related job sectors are often significant in places like Jasper. Learn about working in the area and learn about the businesses, accommodations, and lifestyle choices that match Jasper employment.

Jasper Alberta's Employment Accommodations

Jasper National Park is a stunning and popular national park located in the Canadian Rockies in Alberta, Canada. Living in Jasper allows residents to enjoy the natural beauty of the park, with easy access to outdoor activities such as hiking, wildlife viewing, and skiing. It is essential to note that living and working in a national park area has unique considerations, including limited development accommodations to preserve the natural environment.

If you are considering employment and living in Jasper National Park, you may want to explore the housing options in Jasper itself or nearby towns like Hinton, which is located just outside the park boundary. Housing availability and costs can vary, so it is advisable to research and plan accordingly. Additionally, employment opportunities may be tied to tourism, hospitality, or other industries related to the Park and its visitors.

Job Opportunities in Jasper National Park

• Park Wardens - Law enforcement, wildlife protection, and visitor safety
• Interpretive Guides - Lead educational programs, hikes, and wildlife tours
• Visitor Services Attendants - Work at visitor centers, providing information
• Conservation Officers & Ecologists - Protect and manage the park's environment
• Maintenance Workers - Trail upkeep, infrastructure repairs, and facility maintenance

Hospitality & Tourism Jobs

• Jasper Hotel & Lodge Staff - Front desk, housekeeping, concierges, and management
• Restaurant & Cafe Workers - Servers, bartenders, cooks, and baristas
• Tour Guides - Leading sightseeing, historical, or adventure tours
• Retail & Gift Shop Staff - Working in souvenir shops and outdoor gear stores

Outdoor Adventure & Recreation Jobs

• Rafting & Kayaking Guides - Leading groups on rivers
• Ski Resort Staff - Ski instructors, lift operators, and patrol
• Hiking & Backcountry Guides - Leading hiking and backcountry trips
• Wildlife & Photography Tour Guides - Helping visitors spot wildlife
• Equipment Rental Staff - Assisting visitors with gear and rentals

Transportation & Support Services

• Jasper Shuttle & Tour Bus Drivers - Driving visitors between attractions
• Equipment Technicians & Mechanics - Maintaining rental equipment
• Parking & Traffic Control Staff - Managing visitor areas

Research & Education

• Jasper Wildlife Biologists & Ecologists - Studying and preserving the ecosystem
• Research Assistants - Assisting in environmental studies
• Environmental Educators - Teaching conservation programs

Volunteer & Seasonal Jobs

• Jasper Trail Maintenance Volunteers - Assisting in maintaining hiking trails
• Event Coordinators - Working at events and festivals
• Student & Internship Programs - Seasonal jobs with Parks Canada and tourism companies