Home Support Scheduler

Northern Health; Dawson Creek; On-site; CAD 30,000 - 60,000; Full time

Job summary

A regional healthcare provider in Dawson Creek is seeking an experienced Scheduler for the Home and Community Care department. The Scheduler will coordinate home support service schedules, manage timekeeping tasks, and enter data into the system. Candidates should have a Grade 12 education, an Office Administration Certificate, and related experience. This role offers comprehensive benefits, including health/dental packages and vacation time.

Benefits

Comprehensive benefits package

Three weeks vacation

Financial support for moving expenses

Employee referral program

Employer-paid training opportunities

Outdoor activities and shorter commutes

Loan forgiveness programs

Qualifications

• Recent related experience of two years or equivalent combination of education and experience.
• Ability to work independently and as part of a team.
• Physical ability to perform the duties of the position.

Responsibilities

• Develop and coordinate home support service schedules.
• Enter data into the computer system.
• Manage timekeeping tasks such as coordinating work schedules.

Skills

Effective communication

Scheduling software proficiency

Typing speed of 40 wpm

Problem analysis and resolution

Knowledge of medical terminology

Education

Grade 12

Office Administration Certificate

Tools

Database software

Windows operating system

Job description

Position Summary

Northern Health is looking for an experienced, highly efficient, and self‑directed Scheduler to support the Home and Community Care department.

The Home Support Scheduler is responsible for developing and coordinating home support service schedules by preparing and adjusting schedules in accordance with service referral requests and applicable collective agreements, scheduling Community Health Workers (CHW) as authorized by clinicians, entering data into computer system, and carrying out timekeeping tasks such as coordinating work schedules on the scheduling software system.

Shift Rotation / Hours of work

Monday to Friday, Days, 06:30 to 14:30

Location

Dawson Creek – Wide blue skies and the rolling foothills of the Northern Rockies surround Dawson Creek. The city is also known as the Mile Zero City, as it marks the start of the Alaska Highway.

What Northern Health has to offer you

• Comprehensive benefit packages including extended health/dental and a municipal pension plan for part‑time and full‑time employees. Casuals have the option of paying for benefits.
• Three weeks vacation with one year of continuous service.
• Financial Support for Moving Expenses is available for eligible positions.
• Employee referral program.
• Employer‑paid training and leadership development opportunities.
• Spectacular outdoor activities and the shortest commutes in BC.
• Loan Forgiveness Programs are offered through the Federal and BC Government for eligible professions.

Application Requirements

As part of your application process, you will need to upload the following documentation:

• Registration number (if you are part of a regulated profession).
• Any supporting documents regarding education/qualifications for this position (e.g., program certificates or diplomas, high school/college/university transcripts, etc.).
• It is also recommended to provide a cover letter and resume.

Qualifications

Grade 12. Graduation from a recognized Office Administration Certificate program and two (2) years recent related experience, or an equivalent combination of education, training, or experience.

Skills and Abilities

• Ability to type 40 wpm.
• Ability to operate scheduling and database software in a Windows environment.
• Ability to communicate effectively to clients and families, community health workers, and all members of the health care team.
• Ability to work independently and in cooperation with others.
• Ability to plan, organize and prioritize.
• Knowledge of general office procedures.
• Ability to manage a high volume of work and manage several tasks at once.
• Ability to analyze and resolve problems.
• Knowledge of medical terminology.
• Ability to operate related equipment.
• Physical ability to carry out the duties of the position.

Who We Are

Northern Health covers an area of nearly 600,000 square kilometers and offers health services in over two dozen communities and 55 First Nation's communities. We deliver hospital and community‑based health care for a population of 300,000. Employing more than 7,000 staff throughout the region, Northern Health provides exceptional health services for Northerners, through the efforts of dedicated staff and physicians, in partnership with communities and organizations in Northern BC. There is a wide variety of career opportunities available in our two dozen hospitals, 25 long‑term care facilities, public health units and many other offices providing specialized services.