guest service supervisor

The Listel Hotel Whistler; Village Green; On-site; CAD 77,000; Full time

Job summary

A prominent hotel establishment in Whistler is seeking an experienced manager to oversee daily operations and co-ordinate activities across various departments. The ideal candidate should have at least 5 years of leadership in hospitality, a college diploma in hotel management or tourism, and a strong customer service focus. Responsibilities include scheduling, team management, and maintaining operational continuity. This is a full-time, permanent position with an annual salary of CAD 76,500.

Benefits

Other benefits

Qualifications

• Minimum 5 years of experience in hotel or resort management.
• Ability to manage teams and co-ordinate activities across departments.
• Familiarity with maintenance of operational equipment is essential.

Responsibilities

• Co‑ordinate activities with other work units or departments.
• Establish work schedules and procedures.
• Prepare and submit reports.

Skills

Co‑ordination

Scheduling

Customer service

Computer systems maintenance

Flexibility

Education

College diploma in Hospitality or Tourism Management

Job description

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Job details

• Location: 4121 Village Green Whistler, BC V8E 1H2
• Salary: 76,500 annually / 40 hours per week
• Terms of employment: Permanent employment, Full time
• Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year
• Areas of study: Hospitality administration/management, general; Tourism and travel services management

Experience

5 years or more

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Hotel, motel, resort

Responsibilities

• Co‑ordinate activities with other work units or departments
• Establish work schedules and procedures
• Perform same duties as workers supervised
• Prepare and submit reports
• Assist clients/guests with special needs
• Co‑ordinate, assign and review work
• Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
• Requisition materials and supplies

Work conditions and physical capabilities

• Standing for extended periods
• Combination of sitting, standing, walking
• Bending, crouching, kneeling
• Up to 45 kg (100 lbs)

Personal suitability

• Flexibility

Other benefits

• Other benefits

Who can apply for this job?

You can apply if you are:

• a permanent resident of Canada
• a temporary resident of Canada with a valid work permit

Do not apply if you are not authorized to work in Canada. The employer will not respond to your application.

Advertised until

2025-12-29

Important notice

This job posting was posted directly by the employer on Job Bank. The Government of Canada has taken steps to make sure it is accurate and reliable but cannot guarantee its authenticity.

The Listel Hotel Whistler

• Accommodation and food services
• 1 job posting advertised
• Large business (between 100 and 500 employees)