Group Manager, Business Assurance Fraud

TD Bank Group; Canada; On-site; CAD 91,000 - 137,000; Full time

Job summary

A leading financial institution in Canada is hiring for a role within their Financial Crimes Operations team. The successful candidate will play a central role in managing Internal Audit engagements, ensuring quality submissions and communications across teams. Strong experience in Internal Audit, excellent communication, and a deep understanding of banking processes are required. This position offers a salary range of $91,200 - $136,800 CAD and involves collaboration with various stakeholders.

Benefits

Health and well-being benefits

Savings and retirement programs

Paid time off

Career development programs

Qualifications

• 5+ years of experience in Internal Audit, Risk Management, or related field.
• Strong understanding of audit methodologies and the audit lifecycle.
• Working knowledge of Financial Crimes operations.

Responsibilities

• Coordinate and manage Requests for Information (RFIs) for audits.
• Draft and review responses to Internal Audit requests.
• Maintain audit tracking logs and status reports.

Skills

Internal Audit experience

Risk Management knowledge

Communication skills

Attention to detail

Analytical ability

Tools

Microsoft Excel

SharePoint

PowerPoint

Job description

Work Location

Toronto, Ontario, Canada

Hours

37.5 hours per week

Line of Business

Financial Crimes & Fraud Mgmt

Pay Details

$91,200 - $136,800 CAD

This role is eligible for a discretionary variable compensation award that considers business and individual performance.

Job Description

About the Role

We are seeking a highly motivated and detail oriented professional to join our centralized 1A support team for the Financial Crimes Operations business. This team plays a key role in managing Internal Audit engagements across multiple pillars, Fraud, Insider Threat, KYC, and Physical Security.

As part of this team, you will act as the primary liaison between the Financial Crimes Operations business and Internal Audit. You'll coordinate and manage Requests for Information (RFIs), gather supporting documentation, review responses for clarity and completeness, and ensure consistent, high-quality submissions that reflect the business accurately and effectively.

This role is ideal for someone who understands how auditors think, can navigate complex business structures, and can communicate clearly and confidently across technical and non-technical teams.

Key Responsibilities

• Act as the central point of contact for Internal Audit requests across all Financial Crimes pillars.
• Manage and track RFIs, document requests, and evidence submissions end-to-end.
• Draft and review responses to Internal Audit to ensure clarity, completeness, and alignment with control expectations.
• Liaise with Fraud, Insider, KYC, and Physical Security teams to gather, validate, and interpret information needed for audit responses.
• Maintain audit tracking logs, status reports, and dashboards for management updates.
• Support management in audit readiness activities.
• Review and challenge the draft audit report and finding grid to ensure findings are accurately represented, appropriately risk-rated, and aligned to business facts and ownership.
• Facilitate review sessions with the business and audit to discuss observations, clarify root causes, and agree on factual accuracy.
• Identify recurring audit themes, process gaps, and opportunities for control enhancement.
• Ensure all audit-related materials are properly organized, version-controlled, and stored securely.

Core Requirements

• 5+ years of experience in Internal Audit, Risk Management, or a related 1st/2nd line control function within banking or financial services.
• Strong understanding of audit methodologies, testing approaches, and the audit lifecycle.
• Working knowledge of Financial Crimes operations (Fraud management, Insider Threat, KYC, AML, or Physical Security).
• Excellent written and verbal communication skills with ability to summarize complex information clearly and concisely.
• Strong attention to detail and ability to handle multiple concurrent audit requests.
• Proficiency in Microsoft Excel, SharePoint, and PowerPoint for tracking, reporting, and documentation.

Nice to Have

• Prior experience supporting Internal Audit engagements or coordinating regulatory reviews.
• Knowledge of banking control frameworks (e.g., SOX, operational risk, compliance).
• Familiarity with audit management tools.
• Understanding of data governance and information security controls.
• Prior exposure to fraud risk management systems or insider monitoring tools.

Candidate Profile

• You understand both sides of the audit table. You know how auditors think and how the business operates.
• You're analytical, organized, and take ownership of your work from start to finish.
• You can interpret complex control environments and communicate them simply.
• You thrive in a cross-functional environment, managing input from multiple stakeholders.
• You're proactive and solutions-oriented, always aiming to reduce audit friction and enhance readiness.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs.

Additional Information

We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

Language Requirement (Quebec only)

Sans Objet