Golf Shop Attendant

GolfNorth Properties Inc.; Petersburg; On-site; Part time

Job summary

A local golf facility in Ontario is seeking a motivated Golf Shop Attendant to deliver excellent customer service. The role involves processing financial transactions and maintaining the pro shop area. Ideal candidates will possess strong problem-solving and communication skills, along with a high school diploma or GED. Candidates should be detail-oriented and able to work under pressure. This position offers opportunities for a positive team dynamic and career advancement.

Benefits

Competitive wage packages

Incredible work environment

Career advancement opportunities

Qualifications

• High school diploma or GED required.
• Strong customer service and troubleshooting skills are essential.
• Must effectively communicate both verbally and in writing.

Responsibilities

• Provide high level of customer service.
• Process cash, credit, or debit card transactions.
• Maintain a clean and orderly golf shop area.

Skills

Strong customer service

Troubleshooting skills

Conflict resolution

Interpersonal skills

Organizational skills

Computer literate

Education

High school diploma or GED

Job description

Rebel Creek Golf Club requires an energetic, mature, motivated and career-minded new Golf Shop Attendant to provide our customers with a high level of customer service. Responsibilities will include the processing of cash, credit or debit card transactions. Other responsibilities will include minor clerical work, housekeeping and other duties as assigned.

Rebel Creek Golf Club is part of the GolfNorth Properties family of courses offering competitive wage packages, an incredible work environment, and career advancement opportunities.

Summary

Golf Shop Attendant will provide our customers with a high level of customer service, and will be responsible for processing credit card, debit card and cash transactions using a custom Point of Sale system. Other responsibilities will include cleaning and stocking the pro shop area and may include moving and cleaning golf carts.

Responsibilities

• Answer customers' questions
• Compute and record totals of transactions.
• Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
• Establish or identify prices of goods and services, and tabulate bills using calculators or POS systems.
• Greet customers entering the establishment.
• Issue receipts, refunds, credits, or change due to customers.
• Maintain a clean and orderly golf shop area inside and outside.
• Receive payment by cash, cheque, credit cards, vouchers, or automatic debits.
• Resolve customer complaints.
• Compile and maintain non-monetary reports and records.
• Stock shelves, and mark prices on shelves and items.
• Perform minor maintenance work, and clean-up duties.

Qualifications

• High school diploma or GED required
• Strong customer service and troubleshooting skills
• Exceptional conflict resolution, negotiation, and objection handling skills
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
• Able to work with minimal supervision
• Effective work habits
• Excellent organizational skills
• Able to effectively communicate both verbally and in writing
• Able to work well under pressure
• Strong attention to detail
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
• Computer literate, including effective working skills of MS Word, Excel and email
• Proven data entry and typing skills
• Professional appearance and manners
• Strong work ethic and positive team attitude
• Valid SmartServe

Core Competencies

• Customer Focus
• Communication
• Energy & Stress
• Team Work
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Operating Equipment
• Ethics and Integrity

Working Conditions

• Manual dexterity required
• Overtime as required
• Lifting or moving up to 30lbs may be required

To Apply

Please submit your resume and cover letter to Frankie Horvath and be sure to write “Rebel Creek Golf Club - Golf Shop Attendant” in the subject line.