Fully Remote - Customer Service Advocate

srecruiting; Remote; CAD 30,000 - 60,000; Full time

Job summary

A leading remote work solutions provider is seeking a Customer Service Advocate to provide top-notch support to a vast network of clients. This fully remote position offers flexible scheduling and a positive team culture, along with extensive training to help you excel in your role. Ideal candidates are enthusiastic, independent, and possess excellent communication and people skills. If you're motivated and ready to make a difference, we invite you to apply for this opportunity.

Benefits

100% Virtual Work from home

Flexible schedule

Career growth opportunities

Positive team culture

Qualifications

• Strong communication skills and active listening are critical for client interactions.
• Ability to adapt to various customer situations swiftly is necessary.

Responsibilities

• Call and receive calls from clients to ensure customer satisfaction.
• Schedule appointments for clients requesting benefits.
• Present and explain products and packages virtually.
• Complete applications promptly and accurately.
• Attend ongoing training sessions for continuous development.

Skills

Excellent communication skills

Active listening

Problem-solving

Ability to learn and adapt

Strong work ethic

Job description

Fully Remote - Customer Service Advocate

Experience in our industry is not required as we have industry-leading training and support to provide you the tools to be successful and achieve your professional & personal goals.

What We Offer:

100% Virtual Work from home, from anywhere

Flexible schedule, A healthy work-life balance

A fun, energetic, and positive team culture

Rapid career growth & advancement opportunities

Responsibilities:

• Calling and receiving calls from clients/Customer Satisfaction
• Scheduling appointments with clients who request our benefits, or who they referred
• Advising, presenting and explaining products & packages virtually
• Completing applications
• Management training and development
• Attending ongoing training sessions

Preferred Skills:

• Excellent communication skills, including active listening and problem-solving
• Ability to learn, adapt, and adjust on the go
• Works well with others and individually
• Possesses a strong work ethic and drive to succeed

If you are an independent, hard-working, motivated team player, who wants to help protect families, this may be an opportunity for you! Were looking for enthusiastic, hard-working, friendly individuals to support a huge network of clients. This position relies on outstanding people skills and the desire to uphold our mission to protect every child and serve all working people.