Full Time On-Call Healthcare *Nights* (Healthcare)

Paladin Security; Edmonton; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading security services provider in Edmonton is seeking dedicated Healthcare Security Guards to ensure safety at health facilities. Applicants must be available for overnight shifts, possess an Alberta Security License, and demonstrate excellent customer service and interpersonal skills. Comprehensive training and benefits are offered, including medical and dental insurance.

Benefits

Medical Insurance

Life Insurance

Dental Insurance

Paid Vacation

Qualifications

• Ability to write comprehensive reports and maintain site logs.
• Availability for overnight shifts and weekends.
• Ability to walk 18-20 km and climb stairs.

Responsibilities

• Monitor patient safety and report changes to staff.
• Respond to alarms and emergency calls for assistance.
• Enforce safety codes and procedures.

Skills

Customer service skills

Ability to de-escalate situations

Excellent communication skills

Strong interpersonal skills

Education

Alberta Security License

Job description

Overview

Paladin Security: Making the World a Safer and Friendlier Place because we CARE! The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Job Skills / Requirements

You have a passion to help people? We are seeking security guards to make a difference in their community.

Paladin Security provides security services to Healthcare facilities all over Alberta. We are deployed to ensure the safety of patients, staff, and the public, which requires superior customer service skills and the ability to think quickly on your feet and defuse difficult situations. Our presence in these facilities provides unique security experience which provides a rewarding and fulfilling career for our Healthcare Security Professionals.

In addition to ensuring safety and security, our Healthcare Guards gain invaluable experience in violence prevention, de-escalation techniques, and may go on to careers in law enforcement and security services. If you think you have what it takes to join our team, we want to meet you!

Job Description

On-Call Healthcare Security Guards work at a variety of health facilities across the province. On-call Healthcare Guards are offered premium hourly wages, travel incentives, extensive training, comprehensive benefits, promotions from within, rewards and recognition and much more! This job requires applicants to work a variety of shifts and travel.

Job Duties and Responsibilities

• Monitor patient safety report and changes to Protective Services and/or Clinical staff
• Report all incidents as per specific site regulations
• Respond to alarms and emergency calls for assistance
• Follow and enforce safety codes, regulations, and procedures
• Handle private and confidential information with high amount of discretion
• Utilize two-way radio and computer application to communicate site activities
• Monitor and screen visitors and clients in professional manner
• Respond to and de-escalate high stress situations maintaining order on site
• Ensure the safety of all stakeholders including patients, clinical staff, and visitors with de-escalation techniques and, if needed, physical intervention
• Log and report all incidents reported by hospital staff, patients, or visitors
• Maintain detailed log of all patient interactions
• Respond to emergency calls for assistance

Job Requirements

• Availability for overnight shifts and weekends
• Ability to travel throughout assigned zone to rural sites within a 200 km radius of home
• Ability to obtain Alberta Security License
• Valid class 5 license and own vehicle
• Excellent communication skills, both written and verbal
• Strong interpersonal and customer service skills while remaining professional with a tactful and friendly demeanor
• Ability to write comprehensive reports and maintain site logs
• Ability to make immediate decisions, while maintaining composure in emergency situations with minimal supervision
• Discretion when handling confidential and private information
• Ability to perform under pressure and in adversity
• Ability to walk 18-20 km and climb stairs

Additional Information / Benefits

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation

This job reports to the Client Service Manager

This is a Full-Time position 3rd Shift, Weekends.

Travel is required occasionally