FT/PT Financial Service Representative

Moneymart Inc.; Northwestern Ontario; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial services provider in Ontario is seeking candidates for a customer service role focused on sales and profitability. This position requires a high school diploma and at least one year of experience in financial services. Responsibilities include providing quality service, handling transactions, and contacting customers about past due accounts, all within a supportive and inclusive environment.

Benefits

Market competitive Pay

Monthly bonus potential

Competitive Paid Time Off

Group Retirement Options

Education Reimbursement Program

Exclusive Perks through Perkopolis

Free company services

Discounted company services

Qualifications

• Minimum of one year of financial services and sales experience.
• Passion for customer service.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution.
• Determine customers’ needs and provide fitting solutions.
• Handle cash and accurately enter transactions.
• Contact customers about past due balances and negotiate terms.
• Complete all documentation accurately.
• Follow safety, security, and compliance requirements.

Skills

Customer service

Sales experience

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we’re a financial services provider focused on empowering customers and delivering practical financial momentum. With over 40 years of experience and more than 400 retail locations, we offer loan products, check cashing, currency exchange, money transfers, and prepaid cards to help customers achieve their financial goals.

We are committed to creating an inclusive environment where everyone can thrive and contribute their unique perspectives. Our goal is to empower our communities through collaboration with employees and customers, including supporting initiatives in food security, housing, health, emergency services, and other critical programs.

What we Offer

• Market competitive Pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive Paid Time Off
• Group Retirement Options
• Education Reimbursement Program
• Exclusive Perks through Perkopolis
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services
• And Much More

Branch Location

308 Second St. S Unit 2

During a typical day, you will

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers’ needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers about past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Successful candidates will

• Have a minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have a high school diploma or equivalent

Money Mart is committed to accommodating applicants with disabilities as required during the recruitment, assessment and selection process. If you are selected for an interview, please notify Money Mart if you require accommodation with the materials or procedures used at any time during this process. We will work with you to meet your needs.

Diversity, Equity and Inclusion

Momentum Financial Services Group integrates questions about diversity into its job application process to support its commitment to equity, diversity, and inclusion. Applicants may choose whether to disclose demographic information, and choosing not to provide this information will not affect your application status.

Please indicate how you self-identify your race/ethnicity, gender, and other demographic information where applicable.

By checking this box, I consent to Money Mart collecting, storing, and processing my responses to demographic data surveys for the purposes described above.