Front of House Supervisor

Boston Pizza International, Inc. (New Glasgow); Town of Sylvan Lake; On-site; CAD 35,000 - 55,000; Full time

Job summary

Join a leading casual dining restaurant as a Front of House Supervisor, where you will play a crucial role in ensuring exceptional guest experiences. This position offers the chance to develop your leadership skills while fostering a fun and safe work environment. You'll assist in daily operations, support team training, and contribute to a positive workplace culture. With flexible scheduling and opportunities for career growth, this role is perfect for those passionate about hospitality and team development. Be a part of a thriving community-focused organization that values integrity and innovation.

Benefits

Flexible Scheduling

Career Growth Opportunities

Community Engagement

Scholarship Program

Leadership Training Programs

Mentorship Initiatives

Reward and Recognition Programs

Qualifications

• Strong leadership abilities with a focus on team development.
• Ability to maintain a positive attitude in fast-paced environments.

Responsibilities

• Assist the General Manager with daily operations and team management.
• Support training and performance management of Front of House team members.

Skills

Organizational Skills

Time Management

Leadership

Communication

Coaching

Job description

Overview

Front of House (FOH) Supervisor

A Front of House Supervisor at Canada's leading casual dining restaurant, Boston Pizza, assists the General Manager with the restaurant’s daily operations. This includes supporting the training, development, and performance management of the Front of House team members. The Front of House Supervisor supports the team to ensure that our most important people, our guests, and team members, have an excellent Boston Pizza experience from start to finish. They also demonstrate outstanding leadership abilities, believe in championing a fun and safe work environment, and contribute to a thriving workplace culture.

Responsibilities

Why Is BP A Great Place To Work?

• Flexible scheduling that fits your lifestyle and supports work-life balance
• Opportunities for career growth within the restaurant or at Boston Pizza head office
• Build relationships and give back to your local community
• Boston Pizza Scholarship Program *
• Leadership Training Programs, mentorship initiatives
• A respectful culture and work environment where your feedback matters
• Reward and recognition programs

What does a successful Front of House Supervisor look like?

• Leads by example and works alongside team members, coaching in the moment
• Seeks continuous learning and skill development
• Achieves goals with strong organizational and time management skills
• Builds relationships and works cohesively with all team members
• Champions the "Foundations of Hospitality," Boston Pizza's Brand Standards, and Food Safety
• Communicates development opportunities to the AGM and FOH manager and supports team growth
• Maintains a positive attitude and thrives in a fast-paced environment

Qualifications

Boston Pizza, established over 50 years ago, is proud to be recognized as one of Canada's 50 Top Managed Companies for over 20 years. We are committed to team development, integrity, philanthropy, and innovation. If you enjoy working with people in a team environment and aim to exceed guest expectations daily, Boston Pizza is the place for you!