Front of House Server/Supervisor - Boston Pizza West Springs

Boston Pizza International, Inc. (New Glasgow); Calgary; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading restaurant chain in Calgary is seeking a full-time Front of House Server/Supervisor to lead the team, manage daily operations, and ensure exceptional guest experiences. The ideal candidate will have supervisory experience in the restaurant industry, strong leadership skills, and a passion for customer service. This position offers a competitive salary ranging from CAD $20/hr to $22/hr, along with various employee discounts and opportunities for advancement.

Benefits

Competitive Starting Wage

Liquor Discount

Friends and Family Discounts

Growth Opportunities

Supportive Work Environment

Qualifications

• Proven experience in a front of house supervisory or management role.
• Exceptional communication and leadership skills.
• Pro Serve and Food Safe certification or willingness to obtain.

Responsibilities

• Lead and inspire the front of house team to deliver outstanding customer service.
• Oversee daily operations of the dining room and bar.
• Manage guest interactions and resolve concerns.

Skills

Leadership

Customer service

Problem-solving

Organizational skills

Communication

Job description

Overview

Join the Winning Team at Boston Pizza West Springs! - Full-Time Front of House Server/Supervisor

Are you a passionate and energetic leader with a knack for creating exceptional guest experiences? Do you thrive in a fast-paced, team-oriented environment? If so, Boston Pizza West Springs wants YOU to join our management team as a full-time Front of House Server/Supervisor!

At Boston Pizza, we're more than just a restaurant; we're a place where friends and family come together to celebrate, connect, and enjoy great food and drinks. As a Front of House Manager, you'll play a vital role in ensuring every guest leaves with a smile and a desire to return.

What You\'ll Do

• Work a mix of serving and manager shifts
• Lead and inspire our front of house team (servers, hosts/hostesses, bartenders) to deliver outstanding customer service.
• Oversee daily operations of the dining room and bar, ensuring smooth and efficient service.
• Manage guest interactions, resolve any concerns, and ensure guest satisfaction.
• Assist with training, coaching, and scheduling front of house staff.
• Maintain a clean, organized, and welcoming environment for both guests and staff.
• Monitor and manage inventory related to front of house operations.
• Ensure adherence to all company policies, procedures, and health and safety standards.
• Work collaboratively with the kitchen management team to ensure seamless operations.
• Contribute to achieving restaurant sales and profitability goals.

What You Bring

• Proven experience in a front of house supervisory or management role within the restaurant industry.
• Exceptional communication, interpersonal, and leadership skills.
• A passion for providing excellent customer service and creating positive guest experiences.
• Strong organizational and time management abilities.
• Ability to work effectively in a fast-paced and demanding environment.
• Problem-solving skills and the ability to make sound decisions.
• A positive attitude and a strong work ethic.
• Knowledge of food and beverage operations.
• Pro Serve and Food Safe certification (or willingness to obtain).

What We Offer

• Competitive Starting Wage: Server Wage CAD $15/hr, Management Wage CAD $20-$22/hr
• Willow Park Liquor Discount: Enjoy savings on a wide selection of beverages.
• Manager Promo Tab: Experience our delicious menu offerings firsthand.
• Friends and Family Discounts: Enjoy discounts at our Boston Pizza locations.
• Growth and Development Opportunities: We believe in investing in our team members and offer opportunities for advancement within the company.
• A Fun and Supportive Work Environment: Be part of a team that feels like family!

Salary

CAD $20.00/Hr. - CAD $22.00/Hr.

Ready to Take the Next Step in Your Restaurant Management Career?

If you are a motivated and enthusiastic individual looking for a rewarding opportunity with a well-established brand, we encourage you to apply!

We look forward to hearing from you!