food service supervisor

KWALITY SWEETS & RESTAURANT LTD; Mississauga; On-site; CAD 40,000 - 50,000; Full time

Job summary

A local restaurant is seeking a dedicated individual to address customer complaints, manage operations, and oversee staff. The ideal candidate will have a secondary school certificate and 1-2 years of experience in a fast-paced restaurant setting. Join us to participate in marketing efforts and ensure high-quality service while managing daily operations.

Qualifications

• 1 year to less than 2 years of experience.
• Permanent position in a fast-paced restaurant environment.
• Ability to work under pressure and meet tight deadlines.

Responsibilities

• Address customers' complaints or concerns.
• Participate in marketing plans and implementation.
• Negotiate with clients for catering or use of facilities.

Skills

Client focus

Excellent oral communication

Flexibility

Education

Secondary (high) school graduation certificate

Job description

Education

• Secondary (high) school graduation certificate

Work setting

• Restaurant

Tasks

• Address customers' complaints or concerns
• Participate in marketing plans and implementation
• Negotiate with clients for catering or use of facilities
• Enforce provincial / territorial liquor legislation and regulations
• Ensure health and safety regulations are followed
• Cost products and services
• Conduct performance reviews
• Balance cash and complete balance sheets, cash reports and related forms
• Provide customer service
• Negotiate arrangements with suppliers for food and other supplies
• Organize and maintain inventory
• Determine type of services to be offered and implement operational procedures
• Plan, organize, direct, control and evaluate daily operations

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Repetitive tasks
• Large workload

Personal suitability

• Client focus
• Excellent oral communication
• Flexibility
• Team player
• Dependability
• Accurate
• Reliability
• Organized
• Ability to multitask

Experience

• 1 year to less than 2 years
• Durée de l'emploi : Permanent
• Langue de travail : Anglais
• Heures de travail : 35 hours per week