food service supervisor

Dairy Queen; Cambridge; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading company in the food service industry seeks a Food Service Supervisor to oversee staff and ensure quality control at their Cambridge location. The role involves training staff, managing schedules, and addressing customer concerns in a fast-paced environment. Candidates should possess a secondary school graduation certificate and have some experience in food service.

Qualifications

• Experience of 7 months to less than 1 year in food service.
• Ability to supervise and coordinate staff activities.
• Skills in training staff on job duties and safety procedures.

Responsibilities

• Establish methods to meet work schedules and supervise food preparation.
• Ensure food quality and address customer complaints.
• Maintain records of stock and prepare reports.

Skills

Client focus

Efficient interpersonal skills

Flexibility

Team player

Education

Secondary (high) school graduation certificate

Job description

• Secondary (high) school graduation certificate

Work setting

Tasks

• Establish methods to meet work schedules
• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Estimate ingredient and supplies required for meal preparation
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Maintain records of stock, repairs, sales and wastage
• Prepare and submit reports
• Prepare food order summaries for chef
• Supervise and check delivery of food trolleys
• Establish work schedules

Supervision

• 3-4 people
• Food service counter attendants and food preparers

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking
• Standing for extended periods
• Bending, crouching, kneeling
• Walking
• Physically demanding

Personal suitability

• Client focus
• Efficient interpersonal skills
• Flexibility
• Team player

Experience

• 7 months to less than 1 year

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