food service supervisor

TownePlace Suites by Marriott; Belleville; On-site; CAD 30,000 - 60,000; Full time

Job summary

Un hôtel de la région recherche un superviseur de personnel alimentaire. Vous serez responsable de la supervision des équipes, de la formation et de la qualité du service. Un certificat de secondaire est requis, ainsi qu'une expérience antérieure. Le poste offre un environnement de travail rapide où la flexibilité et l'attention aux détails sont essentielles. Des opportunités de mentorat sont également disponibles.

Benefits

Stationnement disponible

Mentorat pour les personnes handicapées

Soutien aux nouveaux arrivants

Qualifications

• Expérience de 1 à moins de 7 mois dans un rôle similaire.
• Excellentes compétences en gestion de personnel et en service client.

Responsibilities

• Superviser et coordonner les activités du personnel de cuisine.
• Former le personnel aux procédures de sécurité.
• Réaliser un service client de qualité.

Skills

Supervision

Service client

Formation du personnel

Gestion des plaintes

Flexibilité

Attention aux détails

Education

Certificat de secondaire

Job description

Durée de l'emploi : Permanent

Langue de travail : Anglais

Heures de travail : 35 hours per week

Education

• Secondary (high) school graduation certificate

Work setting

• Hotel, motel, resort

Tasks

• Supervise and co-ordinate activities of staff who prepare and portion food
• Train staff in job duties, sanitation and safety procedures
• Ensure that food and service meet quality control standards
• Address customers' complaints or concerns
• Establish work schedules
• Provide customer service
• Assist clients / guests with special needs

Transportation / travel information

• Public transportation is not available

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Attention to detail

Personal suitability

• Client focus
• Flexibility
• Team player
• Reliability

Experience

• 1 to less than 7 months

Other benefits

• Parking available

Support for persons with disabilities

• Offers mentorship, coaching and / or networking opportunities for persons with disabilities
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities
• Applies accessible and inclusive recruitment policies that accommodate persons with disabilities

Support for newcomers and refugees

• Assists with immediate settlement needs of newcomers and / or refugees (for example : housing, transportation, storage, childcare, winter clothing, etc.)
• Supports social and labour market integration of newcomers and / or refugees (for example : facilitating access to community resources, language training, skills training, etc.)
• Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
• Supports newcomers and / or refugees with foreign credential recognition
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and / or refugees

Support for youths

• Offers on-the-job training tailored to youth
• Offers mentorship, coaching and / or networking opportunities for youth
• Provides awareness training to employees to create a welcoming work environment for youth

Support for Veterans

• Offers mentorship, coaching and / or networking opportunities for Veterans
• Provides awareness training to employees to create a welcoming work environment for Veterans
• Assists with immediate transition needs of Veterans (for example : relocation, housing, etc.)
• Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example : gradually increasing hours and responsibilities, etc.)

Support for Indigenous people

• Offers mentorship, coaching and / or networking opportunities for Indigenous workers
• Provides cultural competency training and / or awareness training to all employees to create a welcoming work environment for Indigenous workers

Support for mature workers

• Applies hiring policies that discourage age discrimination
• Provides staff with awareness training to create a welcoming work environment for mature workers
• Offers phased retirement options that allow mature workers to gradually reduce their workload (for example : flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example : gradually increasing hours and responsibilities)

Supports for visible minorities

• Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities