Floor Leader: Sales Coach & Customer Experience

Lush Fresh Handmade Cosmetics; San Juan de Terranova; On-site; Part time

Job summary

A well-known cosmetics company in St. John's is seeking a Floor Leader to enhance store operations and customer experience. In this role, you will lead a team to meet sales goals, foster a positive work environment, and support management in cash handling and inventory tasks. The ideal candidate has significant experience in customer service and a passion for skincare. A flexible schedule and supervisory experience are essential. This position offers an hourly wage of $18.70 CAD.

Qualifications

• Minimum 1 year of experience in customer service and sales.
• Experience with cash handling and opening/closing procedures.
• Ability to coach and provide feedback.
• Effective problem-solving regarding customer service.
• Experience in a fast-paced team environment.
• Passion for skincare and ethical business.

Responsibilities

• Drive sales and coach the sales team using StoreForce data.
• Deliver a world-class customer experience on the shop floor.
• Educate customers on Lush brand values.
• Train and develop Sales Ambassadors.

Skills

Customer service and sales experience

Cash handling experience

Supervisory skills

Problem-solving abilities

Knowledge of skincare and natural beauty

Flexibility

Job description

A well-known cosmetics company in St. John's is seeking a Floor Leader to enhance store operations and customer experience. In this role, you will lead a team to meet sales goals, foster a positive work environment, and support management in cash handling and inventory tasks. The ideal candidate has significant experience in customer service and a passion for skincare. A flexible schedule and supervisory experience are essential. This position offers an hourly wage of $18.70 CAD.