FinTech Workflow Configuration Specialist (Remote)

Jonas Software; Markham; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A software solutions company is seeking a Systems Configuration Specialist to create and implement system workflows for financial disputes. The ideal candidate has a minimum of a 4-year degree in a technical field and experience in the electronic payments processing space. Strong communication and problem-solving skills are essential, along with proficiency in Microsoft Office. The role may involve remote work, offering flexibility to qualified candidates.

Qualifications

• Minimum 4-year college or university degree in technical subjects such as computer science, engineering, or business administration.
• Demonstrated knowledge of Microsoft Office products, particularly Visio, Word, Excel, and PowerPoint.
• Strong preference for experience in retail banking, card issuing, merchant acquiring, or similar.

Responsibilities

• Understand the dispute resolution lifecycle for major networks and implement business use cases.
• Maintain workflows with regular updates and enhancements.
• Communicate with internal and external personnel to identify problems and create solutions.

Skills

Financial disputes process understanding

Strong communication skills

Reading and writing technical requirements

Workflow creation and testing tools

Education

4-year degree in technical subjects

Tools

Microsoft Office (Visio, Word, Excel, PowerPoint)

SQL Server

J2EE/Java-based web applications

Job description

A software solutions company is seeking a Systems Configuration Specialist to create and implement system workflows for financial disputes. The ideal candidate has a minimum of a 4-year degree in a technical field and experience in the electronic payments processing space. Strong communication and problem-solving skills are essential, along with proficiency in Microsoft Office. The role may involve remote work, offering flexibility to qualified candidates.