Financial Services Rep — Empathetic Sales & Credit Guidance

goeasy Ltd; Oshawa; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading consumer lending service in Oshawa seeks a Financial Service Representative to engage and assist customers in achieving their financial objectives. Applicants should be excellent communicators with a proven ability to work in a customer-centric environment. The role demands negotiation skills, sales motivation, and the ability to handle collections. The company highlights its commitment to diversity and offers competitive hourly compensation ranging from $19 to $20 CAD, alongside a variety of employee benefits.

Benefits

Employee discounts on furniture and electronics

Access to healthcare with Virtual Doctor Appointments

Paid birthday off

Customizable benefits package

Internal development training programs

Qualifications

• Fluent communication skills to engage customers effectively.
• Experience in customer-facing roles, especially via phone.
• Ability to negotiate and handle objections skillfully.
• Motivated by financial incentives and sales targets.
• Legally eligible to work in Canada full-time.

Responsibilities

• Build strong relationships with customers in various formats.
• Understand customer needs to offer suitable financial products.
• Empower customers to achieve their financial goals.
• Handle collections for overdue accounts diligently.
• Secure detailed information for product applications.

Skills

Excellent communication skills

Customer-oriented attitude

Negotiation skills

Sales motivation

Job description

A leading consumer lending service in Oshawa seeks a Financial Service Representative to engage and assist customers in achieving their financial objectives. Applicants should be excellent communicators with a proven ability to work in a customer-centric environment. The role demands negotiation skills, sales motivation, and the ability to handle collections. The company highlights its commitment to diversity and offers competitive hourly compensation ranging from $19 to $20 CAD, alongside a variety of employee benefits.