Financial Service Representative

Moneymart Inc.; Port Coquitlam; On-site; CAD 30,000 - 60,000; Full time

Job summary

A financial services provider in Port Coquitlam is seeking a motivated individual to join their team. This role involves delivering results on profitability goals, providing quality customer service, and handling financial transactions. The ideal candidate should have at least one year of financial services experience and a passion for customer service. Competitive pay and benefits are offered, including bonuses based on performance.

Benefits

Market competitive pay

Monthly bonus potential

Competitive paid time off

Group retirement options

Education reimbursement program

Exclusive perks with discounts

Free company services

Qualifications

• Minimum of one year of financial services and sales experience.
• Strong passion for customer service.
• High school diploma or equivalent required.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience.
• Determine customers' needs and provide solutions.
• Handle cash and enter transactions accurately.
• Contact customers about past due balances.
• Complete all required documentation accurately.
• Follow safety and compliance requirements.

Skills

Financial services experience

Customer service passion

Sales experience

Education

High school diploma or equivalent

Job description

Overview

At Money Mart, we’re a financial services provider focused on empowering customers and communities. We aim to be North America\'s leading non-prime lender with over 40 years of experience, more than 400 retail locations, and a broad range of products including loans, check cashing, currency exchange, money transfers, and prepaid cards. Our branch location is 2831 Shaughnessy St.

Money Mart is committed to an inclusive environment where everybody is somebody, and we win as a team. We value diversity as a driver of innovation and community strength.

Join us to continue revolutionizing the financial services industry and helping customers thrive.

What we Offer

• Market competitive pay
• Monthly bonus potential based on the operational success you drive

Other Benefits Include

• Competitive paid time off
• Group retirement options
• Education reimbursement program
• Exclusive perks through Perkopolis with discounts and offers
• Free company services (cheque cashing, money orders, bill payments, prepaid Mastercard)
• Discounted services (foreign exchange and Koodo services)
• And more

Branch Location

2831 Shaughnessy St

Responsibilities

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers\' needs and provide solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers about past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Qualifications

• Minimum of one year of financial services and sales experience
• Passion for customer service
• High school diploma or equivalent

Salary

Salary Range: $18 CAD per hour

Equal Employment Opportunity

Money Mart is committed to accommodating applicants with disabilities during the recruitment, assessment, and selection process. If you require accommodation for materials or procedures, please notify Money Mart at any time during this process. We will work with you to meet your needs.

Additional Information for Applicants

This position requires a credit and criminal background check. The role is in a retail environment with open and flexible availability, including evenings, weekends, and holidays. You may be asked to travel to other locations within a commutable distance. Information collected in applications will be processed in accordance with applicable privacy laws and Money Mart\'s policy. Only successful applicants will be contacted, and resumes may be retained as needed.