Field Service Technician

TRUMPF; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A high-tech company in Metro Vancouver seeks a skilled technician to install and demonstrate CNC machines. Key responsibilities include troubleshooting machine issues and training customers. Candidates must possess a technical degree in engineering principles or equivalent experience, with the ability to travel frequently. This role offers a dynamic work environment focused on innovation and customer interaction.

Qualifications

• Two-years technical school degree in Engineering principles or a suitable combination of education and work experience.
• Experience in computer software/file management is an advantage.

Responsibilities

• Install and demonstrate CNC machines primarily at customer locations.
• Troubleshoot and repair machine related problems.
• Interface with customers and train them on machine use.

Skills

Troubleshooting skills

Customer service skills

Technical reporting

Education

Technical school degree in Engineering principles

Job description

Overview

As a family-run, high-tech company with nearly 19,000 employees at 71 locations worldwide, we are looking for forward thinkers with unconventional ideas and drive to join our team. Our company culture, which values collaboration and mutual trust, creates the ideal framework for boldly trying new things and questioning the status quo. Our technologies inspire people to develop and produce things that are currently unimaginable. Whether lasers, machine tools, EUV or electronics - TRUMPF is building technological worlds for future generations. Are you ready for new challenges?

Responsibilities

• Install and demonstrate TRUMPF CNC machines primarily at customer locations.
• Troubleshoot and repair machine related problems.
• Accurately report technical conditions and information.
• Work as required with minimal or no supervision.
• Travel up to 100%. Travel includes regional, national and international travel.
• Must be able to lift 70 pounds without aid.
• Interface with customers in use and repair of TRUMPF machines in a complete and organized manner. Train customers in use and repair of TRUMPF machines in a complete and organized manner.
• Submit required weekly TRUMPF reports in a complete and organized manner.
• Assist other Field Engineers as directed.

Experience/Education

Two-years technical school degree in Engineering principles or a suitable combination of education and work experience. Also, experience in computer software/file management is of advantage.

Position Available for BC area and surrounding