Field Service Technician

Total PowerGen Solutions; Town of Hampton; On-site; CAD 60,000 - 75,000; Full time

Job summary

A leading power generation company is seeking an experienced generator field service technician in Town of Hampton, Canada. The role involves performing emergency service and maintenance on customer generators, troubleshooting electrical systems, and maintaining a strong customer relationship through effective communication. A minimum of 3 years' experience and relevant certifications are required, along with a valid driver's license. This full-time position demands flexibility for after-hours call and occasional travel throughout New Brunswick.

Qualifications

• Minimum 3 years’ experience as a generator field service technician.
• A valid driver's license in good standing is required.
• Ability to work efficiently with minimal supervision.

Responsibilities

• Perform emergency service and preventative maintenance for generators.
• Test and verify electrical component operations.
• Build strong customer relationships through professional communication.

Skills

Generator field service experience

D/C and A/C electrical systems knowledge

Mechanical and electrical troubleshooting skills

Customer service skills

Communication skills

MS Office proficiency

Education

College-level Power Generation Diploma

Certified Mechanic with electrical skills

Licensed Electrician with mechanical skills

Job description

Career Opportunities with Total Power Limited

Are you ready for new challenges and new opportunities?

Responsibilities

• Perform emergency service, preventative maintenance, repairs, troubleshooting, and instruction for customer generators as efficiently as possible.
• Test, measure, and verify electrical component operations, including energized components and electrical fields.
• Program, test, and connect transfer switches.
• Program, test, and troubleshoot both generators set and synchronizing controls system.
• Conduct startups and load bank tests as required.
• Operate / diagnose engine driven gensets powered by diesel or natural gas.
• Build strong customer relationships by engaging in positive, professional communications.
• Maintain all company tools and materials, including an accurate inventory of parts.
• Communicate with the Supervisor on all aspects of service.
• Complete required service and equipment performance reports as required.

What You Need

• Minimum 3 years’ experience as a generator field service technician.
• College-level Power Generation Diploma, Certified Mechanic with electrical skills or Licensed Electrician with mechanical skills preferred.
• A valid driver's license in good standing.
• Working knowledge of D/C and A/C electrical systems.
• Mechanical, engine, and electrical troubleshooting skills.
• Superior customer service skills and track record.
• Professional verbal and written communication skills.
• Comfortable using MS Office suite including Outlook suite.
• The ability to work efficiently with minimal supervision.

Working Conditions

• After hours On-Call – Required
• Heavy lifting and physical exertion is required
• Ability to work irregular hours / overtime
• Full time position plus approved OT
• Willing to work locally and throughout the Province of NB.
• Occasional travel will be required. A valid passport and ability to enter the US for factory training may be required on occasion.
• In the case of a power outage or declared State of Emergency by any level of Government, be available for work.