Family Support Worker

Tk̓emlúps te Secwépemc; Kamloops; On-site; CAD 30,000 - 60,000; Full time

Job summary

A community-focused organization in Kamloops is seeking a dedicated Family Support Worker to assist families in creating safe and nurturing environments. This full-time permanent position requires a Bachelor’s Degree in Social Work or Child and Youth Care and 2 years of related experience. Responsibilities include assessing family needs, providing support services, and maintaining client records. Candidates must have strong communication skills and the ability to work in multi-cultural settings. The position offers competitive pay and great benefits.

Benefits

Extended health, dental and vision

7.6% Registered Pension Plan (RPP) matching

Life insurance

Qualifications

• Completion of a Bachelor's Degree in Social Work or Child and Youth Care and 2 years related experience.
• Must pass a Child Care Criminal Record Check.
• Good communication skills are necessary.

Responsibilities

• Assist TteS children and families to create a safe environment.
• Work closely with families to assess needs.
• Maintain confidentiality and ethics as required.

Skills

Good communication skills

Ability to evaluate and monitor client progress

Strong organizational and planning skills

Strong problem-solving techniques

Teamwork and cooperation

Ability to work in multi-cultural settings

Education

Completion of Bachelor's Degree in Social Work or Child and Youth Care

Tools

Class 5 Driver’s License

Job description

JOB POSTING

Tk’emlúps te Secwépemc (TteS) is a fast-growing vibrant organization committed to the development and progress of its Band Members and Community. As such, the TteS invites applications from qualified, highly motivated and dynamic individuals to fill the following position.

POSITION TITLE

Family Support Worker

DEPARTMENT

Community Services

SUPERVISOR

Family Support Lead

TERMS

Full-Time, Permanent

REFERENCE #

2026-011

Purpose of Position

The purpose of this position is to assist TteS children and families (clients) to create a safe, healthy, and caring environment free of neglect, abuse and exploitation. This position is responsible for providing consultative social work services of a general nature to clients and families to enhance the life of the TteS members.

Duties and Responsibilities

• Works closely with families to assess needs and provide services as appropriate and in accordance with the approved practices, policies, standards, and guidelines. (85%)
• Refer TteS children, youth and families to services, and assist them with access to those services.
• Provide information to TteS client youth and families regarding child development, parenting skills, effects of drugs and alcohol on personal health and family functioning, suicide prevention, employment, education, culture and community.
• Work jointly with SCFS regarding children who may be in need of protection.
• Share information and make recommendations jointly with the MCFD social workers regarding child protection concerns, including information from the child, his/her family and the community.
• Identify and facilitate arrangements for children to stay in “safe places” during a child protection care emergency.
• Provide comprehensive and complete information to children’s families and community about court proceedings and career plans.
• Act on assigned responsibilities as directed by the Community Services Manager, such as participating in child abuse investigations and contract reporting requirements.
• Develop a comprehensive understanding of each client family’s case history, and progress, building rapport needed to facilitate trust and family engagement.
• Work closely with Child & Family Service agencies to ensure that a child’s plan of care’s need for family, community and culture are represented in the child’s plan of care.
• Maintain ethics and confidentiality requirements as outlined in the SCFS Policy and the MCFD contract.
• Keep Community Services Manager regularly apprised of child abuse investigations, emergencies, family plans and client progress.
• Seek authorization for documentation to any outside agency, organization, or individual as required.
• Develop and maintain detailed, current, confidential client files.
• Perform all duties and responsibilities in accordance with the TteS policies, standards, and procedures.
• Maintain confidentiality on all matters relating to the affairs of the TteS.
• Meet and liaise with external agencies and committees as necessary to ensure exceptional client service. (10%)
• Meet/communicate with staff from SCFS a minimum of once per week about TteS family clients.
• Attend various committee meetings and conferences.
• Complete documents for various outside agencies, organizations, or individuals as required.
• Work in conjunction with other agencies to ensure appropriate care, services, and communication.
• Perform other related duties as necessary. (5%)
• Assist with the various departmental social functions such as picnics, parties at the direction of the Community Services Manager.

Professional Certification, Education and Experience

Completion of Bachelors Degree in Social Work or Child and Youth Care and 2 years related experience or an equivalent combination of education and experience.

Must have a current valid Class 5 Driver’s License and own reliable vehicle.

Must pass a Child Care Criminal Record Check.

Skills and Abilities

• Good communication skills.
• Ability to evaluate and monitor client progress.
• Ability to develop and maintain detailed, current, confidential client files.
• Strong organizational and planning skills.
• Strong problem-solving techniques.
• Ability to take initiative.
• Strong tact and diplomacy.
• Must have strong teamwork and cooperation, service orientation and problem solving and judgement skills.
• Ability to work in multi-cultural settings.

Benefits

• Extended health, dental and vision
• 7.6% Registered Pension Plan (RPP) matching and Life insurance

HOURS OF WORK

Normal Day shifts - 7 hours. Non-normal shifts may be required.

PAY GRADE

Starting at $25.98-$28.70/hour depending on education & experience

Application Deadline

January 22, 2026 by 2:00pm

Submit Job Application Form, cover letter, resume, and references

Online: https://tkemlups.ca/employment/

Address

Human Resources office #200 – 330 Chief Alex Thomas Way.

Office Hours

Monday to Friday 8:00 am to 4:00 pm, closed for lunch from 12:00 pm to 1:00 pm.

Other Important Information

Tk’emlúps te Secwépemc thanks all applicants for their interest, however, only those selected for an interview will be contacted.

In accordance with Section 16(1) of the Canadian Human Rights Act and pursuant to Section 42 of the BC Human Rights code, it is TteS Policy to practice preferential hiring for Aboriginal peoples. Candidates who wish to qualify for preferential consideration must self-identify.

We require each applicant to fill out an online application form which can be found at: https://tkemlups.ca/employment/. Any late submissions or submissions without the job application form will not be considered.