Events and Education Associate (Multi-Unit) - Eataly Yorkville & Sherway Gardens

Eataly; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A prominent Italian marketplace in Toronto is seeking an Events & Education Associate to assist guests with knowledgeable shopping decisions and facilitate product tastings. Ideal candidates will have a high school diploma, a passion for Italian cuisine, and strong communication skills, with some retail or restaurant experience preferred. This role demands flexibility, with work often required on evenings and weekends, along with the ability to lift items and remain mobile for extended periods.

Benefits

Medical, Dental, Vision Insurance

Paid Time Off

Paid Parental Leave

RRSP

Bonus program

Free family meal daily

Discounts at Eataly

Classes on products and Italian cuisine

Referral bonus program

Qualifications

• Knowledge of and passion for Italian food and beverage.
• Outstanding communication and relationship-building skills.
• Outgoing personality and ability to sell.
• Intermediate computer skills.
• Retail and/or restaurant experience preferred.

Responsibilities

• Assist guests with knowledgeable shopping decisions about products.
• Respond to guest inquiries regarding product availability and services.
• Prepare and execute product tastings and demonstrations.
• Ensure shopping carts are available in designated areas.
• Open and close cash till, ensuring accurate transactions.

Skills

Knowledge of Italian food and beverage

Outstanding communication skills

Relationship-building skills

Personality to sell

Intermediate computer skills

Education

High school diploma or equivalent

Job description

Overview

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to: EAT authentic Italian food at our restaurants, cafés and to-go counters; SHOP a selection of high-quality Italian, local and homemade products; LEARN through our classes and our team’s product knowledge.

Job Description

This is a multi-unit role that requires the ability to work between Eataly Sherway Gardens & Eataly Yorkville.

An Events & Education Associate assists guests with making educated and confident shopping decisions through sharing the stories of the people and places behind Eataly’s products as well as advising on food and beverage pairings.

• Responds courteously to guest inquiries regarding availability, usage of products, the range of services, restaurant offerings, classes at Eataly’s Chef’s Table, recipe help and location of products throughout the market
• Listens actively and asks questions to understand guests’ needs and preferences; recommends food and beverage items
• Develops comprehensive knowledge of Eataly’s products through diligent participation in live and video training and active use of Eataly’s product library
• Communicates daily/monthly new information to Eataly teams
• Prepares and executes product tastings and demonstrations
• Interacts with Eataly teams and vendors, passing information on to Eataly’s Buying, Private Events and Public Relations teams
• Assists with events, such as feste and sagre, and tours for guests
• Circulates store regularly to ensure shopping carts are always available in designated areas
• Opens and closes cash till and ensures an accurate accounting of all transactions, collections and disbursements during the work shift
• Performs other duties as required or assigned

Qualifications

• High school diploma or equivalent
• Knowledge of and passion for Italian food and beverage
• Outstanding communication and relationship-building skills
• Outgoing personality and ability to sell
• Intermediate computer skills
• Retail and/or restaurant experience preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Benefits and Perks

• Medical, Dental, Vision Insurance
• Paid Time Off
• Paid Parental Leave
• RRSP
• Bonus program
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company’s policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code. Eataly prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly’s policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.