Event Experience Coordinator

Vancouver Convention Center; Vancouver; On-site; CAD 51,000 - 65,000; Full time

Job summary

A premier event venue in Vancouver is seeking an Event Experience Coordinator to manage office activities and support the Director of Event Experience. The ideal candidate will have strong organizational skills, a minimum of 2 years experience in office coordination, and proficiency in Microsoft Office. You will create a vibrant office experience while ensuring smooth operations behind the scenes. Salary range is $51,393 – $64,241.

Qualifications

• Minimum 2 years experience in office coordination or similar role.
• Ability to work under pressure while multitasking.
• Proficiency in digital collaboration tools.

Responsibilities

• Manage the Director’s schedule and organize meeting logistics.
• Draft and proofread various professional documents.
• Coordinate travel arrangements and maintain office supplies.
• Ensure a positive and efficient office environment.

Skills

Organizational skills

Multitasking

Interpersonal skills

Communication abilities

Problem-solving

Education

Grade 12 diploma

Certificate / diploma or degree in administration

Tools

Microsoft Office Suite

Momentus

Dayforce

Job description

At the Vancouver Convention Centre, a division of BC Pavilion Corporation (PavCo), we work to create unforgettable moments, world-class experiences and stronger connections to community, industry and culture. As British Columbia’s flagship convention centre, we host more than 500 events each year and welcome hundreds of thousands of global attendees to premier conferences, trade shows, banquets and more. The Vancouver Convention Centre is excited to announce an opportunity for an Event Experience Coordinator to join our dynamic team. Reporting directly to the Director of Event Experience, the Event Experience Coordinator is the multitasking maestro who keeps everything running smoothly behind the scenes. With a talent for taming calendars and shaping crystal-clear communications, you’re the Director’s right hand (and occasional lifesaver). You also help craft a vibrant office experience where plants thrive, coffee flows, and the team feels connected and cared for. Whether troubleshooting tech, fine-tuning desk setups, or cheering on a team celebration, you bring a blend of precision, personality, and calm control to every corner of the West Administration workspace.

What You Will Do

• Master the Director’s schedule with Outlook – booking meetings, managing invites, and organizing meeting logistics like a pro
• Draft, proof, and polish emails, reports, presentations, expense reports, and documents that strike the perfect tone every time
• Capture meeting minutes, action items, and next steps with clarity – whether it’s a quick huddle or big brainstorm
• Track department projects using checklists, shared docs, and Teams channel – keeping progress visible and deadlines realistic
• Coordinate travel plans from takeoff to touchdown – flights, hotels, itineraries, and backup plans (just in case)
• Collaborate across teams – gathering approvals, nudging for updates, and keeping momentum alive
• Keep sensitive information secure and confidential
• Anticipate needs, solve problems before they appear, and maintain a radar for what’s urgent, what’s bubbling, and what’s drifting off-course
• Curate a positive, efficient, and well-organized office environment that reflects the energy and hospitality of the Convention Centre
• Manage office supplies, kitchen stock, and coffee stations – ensuring everything from pens to espresso is always ready to go
• Addresses problem office areas as required – comes up with creative tactics to ensure teams are all contributing to common areas such as the kitchen (dishwasher) and washrooms
• Serve as the in-house botanist, caring for office plants and maintaining a green, inviting workspace
• Coordinate seating and desk assignments with leadership and facilities – keeping workspace arrangements smooth and flexible
• Liaise with IT, facilities, and vendors to fix what’s broken, upgrade what’s outdated, and ensure systems are running without a hitch
• Support internal communications and team engagement initiatives, including meetings, events, recognition programs, and wellness activities

What You Bring

• Minimum Grade 12 diploma. Certificate / diploma or degree in administration preferred;
• Minimum of 2 years experience in office coordination, executive assistance, or a similar role
• Exceptional organizational and multitasking skills while working under pressure
• Strong interpersonal and communication abilities
• Experience in and a passion for a convention centre, hospitality, or event-driven environment
• Proficiency in Microsoft Office Suite and comfort with digital collaboration tools
• Basic knowledge of Momentus and Dayforce or a similar event business management system an asset
• Exposure to writing for business communications and experience with internet communications and research
• Able to clearly express ideas, thoughts and concepts verbally and in writing
• Able to analyze a situation and make appropriate decisions independently

Bonus Points For

• A proactive, solutions-oriented mindset with a passion for creating great workplace experiences
• A green thumb and a love for plants
• A sixth sense for when the coffee needs refilling

Salary

The salary range for this position is $51,393 – $64,241

• Offers will be in line with PavCo’s internal pay equity and qualified candidate’s experience and education.
• Salary discussion and overall compensation package will be presented during initial phone interviews.

At PavCo, we are an Equal Employment Opportunity employer that values the strength that diversity brings to the workplace. All qualified applicants, regardless of race, colour, religion, gender, sexual orientation, marital status, gender identity or expression, national origin, genetics, age disability status, protected veteran status, or any other characteristic protected by applicable law, are strongly encouraged to apply.

We are proud to be a diverse organization. We welcome all eligible and qualified applicants to apply to join our team, regardless of race, colour, religion, gender, sexual orientation, marital status, age, gender identity or expression, national origin, genetics, disability status, protected veteran status, or any other characteristic protected by applicable law.

Please note that we can only consider applicants who are eligible to work in Canada.

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