Estimator - Aviva AutoCare Centre

Aviva; Markham; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading automotive service provider in Canada is seeking a dedicated Estimator for the Aviva AutoCare Centre. The successful candidate will conduct pre-assessments of auto repair estimates, ensuring compliance with company standards. Applicants need 2-5 years of auto estimating experience, strong customer service skills, and proficiency with body shop management systems. This role offers competitive salary, benefits, and career development opportunities in a state-of-the-art facility.

Benefits

Competitive annual base salary

Medical and dental benefits

Annual bonus eligibility

Retirement savings options

Competitive vacation package

Qualifications

• 2-5 years auto estimating experience including repair planning experience.
• Strong understanding of automotive mechanics and repair procedures.
• Demonstrates adaptability to new work practices.

Responsibilities

• Control the method and cost of repairs to vehicles.
• Complete Total Loss evaluations.
• Make decisions that impact the customer positively.

Skills

Auto estimating experience

Knowledge of motor vehicle repairs

Proficiency with body shop management systems

Effective communication skills

Customer service skills

Education

Post-secondary education

Tools

Body Shop Connect

Estimating systems

Job description

Individually we are people, but together we are Solus Canada. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

Backed by one of Canada’s leading insurance brands the Aviva AutoCare Centre, powered by Solus, is an innovative new collision repair facility that is transforming the customer experience. We’re not just fixing vehicles – we're removing barriers and helping our customers get back to what matters most, faster and easier than ever before.

Why Join Us?

• Be part of a visionary team challenging traditional ways of working
• Work in a brand-new facility equipped with state-of-the-art tools and technology
• Enjoy a healthier, more comfortable work environment with modern amenities
• Help shape the autobody shop of the future

We are looking for a dedicated Estimator to be an integral part of the daily operations at our Aviva AutoCare Centre located in Mississauga.

In this role, you will review and conduct pre‑assessment of auto repair estimates in line with company and auto body shop standards and guidelines.

Does this sound like an exciting challenge? Come be a part of this milestone as we embark on this ground‑breaking journey together!

What You’ll Do:

• Control the method and cost of repairs to vehicles by using established industry regulatory practices and corporate guidelines
• Complete Total Loss evaluations through market and Autosource search
• Conduct remote appraisals
• Make decisions that positively impact the site and the customer
• Act as an active team member who encourages a collaborative working environment focused on the customer and what matters to them
• Promote Aviva AutoCare Centre values and goals

What You’ll Bring:

• Post‑secondary education
• 2-5 years auto estimating experience including repair planning experience
• Strong experience and knowledge with motor vehicle repairs, and prior estimating experience
• Familiar with industry standard estimating systems
• Good technical aptitude with databases/systems
• Strong understanding of automotive mechanics and repair procedures
• Demonstrates adaptability and openness to change with a proactive mindset in embracing new work practices and technologies
• Proficiency using body shop management systems; knowledge of Body Shop Connect preferred
• Effective oral and written communication skills
• Commit to an environment of continuous improvement
• Genuine curiosity and inquisitive mindset, constantly looking to make things better for customers and colleagues
• Excellent customer service skills
• Can work to and positively contribute to our organizational culture and values

What You’ll get:

• Competitive annual base salary that reflects your skills, experience, job-related knowledge and relevant qualifications
• Medical and dental benefits
• Eligibility for annual bonus – actual amount depends on your performance and Aviva AutoCare Centre
• Various retirement savings options including participation in optional group RRSP
• Competitive vacation package
• We offer exceptional career development opportunities
• We’ll support your professional development education
• Uniforms will be provided based on your role
• Clean and safe work environment, including on‑site showers and break room

Please note that we may use AI tools to help us through the recruitment process.

Aviva Canada/Aviva AutoCare Centre has an accommodation process in place to provide accommodations for employees with disabilities. If upon commencement of employment you require a specific accommodation because of a disability, please contact your Talent Acquisition Partner so that an appropriate accommodation can be arranged. This process applies throughout your career with Aviva AutoCare Centre.