Engineering for Services - Product Support Specialist

Rolls-Royce; Peterborough; On-site; CAD 60,000 - 80,000; Full time

Job summary

A global engineering company in Peterborough, Ontario is seeking a Product Support Specialist to assist in designing custom electro-mechanical solutions for naval defense. The role involves improving product reliability and maintainability while generating technical data. Ideal for recent graduates looking to gain valuable engineering experience. Candidates must have an engineering or STEM degree, strong communication skills in English, and must be Canadian citizens or permanent residents. The position supports development in an innovative international team environment.

Qualifications

• Ability to work collaboratively in a team environment.
• High level of proficiency in English in both verbal and written communication skills.
• Must be Canadian Citizen or Permanent Resident of Canada for greater than 5 years.

Responsibilities

• Collaborate with designers and engineers to improve product reliability.
• Provide inputs into product safety processes.
• Support long-term maintainability of equipment.
• Generate customer-facing technical data.

Skills

Collaborative teamwork

Verbal and written communication in English

Education

Recognized engineering or STEM degree

Tools

SolidWorks

Job description

Job Description

An exciting opportunity has arisen for a Product Support Specialist to join our team of engineers in Peterborough, Ontario assisting in the design and support of custom electro-mechanical solutions for our Naval Defence and Marine customers.

As a Product Support Specialist your efforts will support all phases of the product development lifecycle. This product exposure provides expedited system knowledge that is hard to replicate if you were starting your career in other entry level positions. Working as part of a team, the work you will do will affect the design, safety, operation, and maintenance of products designed to last for decades in harsh environments. This position would be ideal for a graduate wanting to gain the experience needed to achieve licensing as a professional engineer.

Responsibilities

• Working collaboratively with designers and engineers to improve the reliability and maintainability of designs -> Reliability, Availability and Maintainability analysis (RAM)
• Provide inputs into the product safety process -> Failure modes, effects, criticality analysis (FMECA), Hazard Log
• Support the long-term maintainability of our equipment -> Support Analysis, Spare Parts recommendations, Special Tools and Equipment, Provisioning Data
• Generate customer facing technical data -> Technical publications, Training development and delivery, Field Service reports

Basic Requirements

• A recognized engineering or STEM degree
• Ability to work collaboratively in a team environment
• High level of proficiency in English in both verbal and written communication skills
• In order to be considered for this position, you must be a Canadian Citizen or Permanent Resident of Canada for greater than 5 years
• Must pass Canadian Controlled Goods and Reliability Security Clearance checks

Preferred Requirements

• Ability to read mechanical drawings and schematics (electrical and hydraulic)
• Knowledge of SolidWorks or other modelling software would be an asset

Join us and you’ll develop your skills and expertise to the very highest levels, working in an international environment for a company known the world over for brilliance and innovation.

We are an equal opportunities employer. We’re committed to developing a diverse workforce and an inclusive working environment. We believe that people from different backgrounds and cultures give us different perspectives. And the more perspectives we have, the more successful we’ll be. By building a culture of respect and appreciation, we give everyone who works here the opportunity to realize their full potential. You can learn more about our global Diversity and Inclusion strategy here.

Job Category Engineering for Services Posting Date 16 Dec 2025; 00:12