Engagement Coordinator, Provost Office

Western University; London; On-site; CAD 65,000 - 80,000; Full time

Job summary

A leading Canadian university in London, Ontario is seeking an Engagement Coordinator to manage the Provost's daily calendar and ensure effective planning for engagements. The role demands strong organizational and communication skills, with a requirement for a relevant undergraduate degree and five years of experience in a similar position. This exciting opportunity values diversity and welcomes applications from all qualified individuals.

Qualifications

• 5 years’ experience supporting a senior leader in a complex environment.
• Ability to manage multiple assignments with accuracy.
• Familiarity with event management techniques.

Responsibilities

• Manage the planning and organization of the Provost’s calendar.
• Conduct research for meetings and events.
• Ensure the Provost has relevant information for engagements.

Skills

Organizational skills

Communication skills

Client service skills

Problem solving skills

Detail-oriented

Interpersonal skills

Intermediate computer skills

Education

Undergraduate Degree in a related discipline

Tools

Microsoft Office Suite

Job description

Overview

Hours per Week: 4

Salary Grade 13: $65,000 - $80,000, commensurate with experience

About West

Western University’s mission is to be a destination of choice for the world's brightest minds seeking the best learning experience at a leading Canadian research university. The Office of the Provost provides leadership and direction that enables the University’s faculties and support units to achieve their strategic goals and objectives.

Responsibilities

The Engagement Coordinator is responsible for managing the planning, organization, and implementation of the Provost’s daily and long-range calendar. This includes scheduling and coordinating all meetings, organizing and tracking all requests for the Provost’s time, and ensuring the Provost has all relevant information at-hand for engagements and commitments. The Engagement Coordinator will conduct research in preparation for meetings and events, including sourcing and summarizing purpose of meeting, participant biographies, correspondence, and relevant social media activity, as well as identifying what supports are needed for the Provost’s participation (e.g. speeches, formal responses, etc.) and engaging the appropriate party to coordinate those supports.

Qualifications

• Education: Undergraduate Degree in a related discipline (Social Sciences, Business, Communications)
• Experience: 5 years’ experience supporting the schedule of a senior leader or equivalent professional in a complex environment
• Knowledge, Skills & Abilities:
  Organizational skills to manage multiple assignments that are accurate and thorough, sometimes of a complex nature or involving competing priorities
  Familiarity with event management techniques and tools and with project management methodologies
  Communication skills to clearly express ideas in an objective manner, write clearly, and adapt communication style to suit the situation and audience
  Client service skills with an ability to apply tact and diplomacy when dealing with sensitive issues and a range of personalities, cultures, motives and interests
  Possess a reputation for resourcefulness with a strong sense of accountability and initiative
  Detail-oriented with an ability to function and process information with high levels of accuracy
  Ability to remain highly motivated, resilient, innovative, and collaborative when faced with challenges
  Influential interpersonal skills that build positive and strong relationships at all levels of the organization and externally
  Problem solving skills with a sense of urgency in resolving issues and getting tasks completed
  Knowledge of general office procedures and with best practices for assessing, developing and implementing new business processes and procedures
  In-depth knowledge and modelling of best practices for handling sensitive and confidential information and with best practices in records maintenance
  Commitment to and curiosity for ongoing learning with a desire to take on new challenges
  Intermediate computer skills including Microsoft Office Suite
  Ability to work independently and effectively as a member of the team to achieve department goals
  Working knowledge of the Freedom of Information and Protection of Personal Privacy act is an asset
  Familiarity with University policies and procedures

Values

Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone [phone]. Please Note: Interested applicants are asked to visit: https://recruit.uwo.ca for further information and to apply online referencing job #40771 by 11:59PM on October 1, 2025. We thank all applicants for their interest; however, only those chosen for an interview will be contacted.